[THIN] Re: thin Digest V2 #139

  • From: "Jim Strowe" <jstrowe@xxxxxxxxxxxxxxxx>
  • To: "Mack, Rick" <RMack@xxxxxxxxxxxxxx>
  • Date: Mon, 10 Mar 2003 07:26:06 -0500

Vendor did use change user/install but I agree with you it's something
missing.  No I get data from filemon, the main problem is way too much data.
I don't get the filter syntax and each time I try I filter too much.  The
other issue is I don't know what I want to filter out.

I'm calling in my local VAR since it's now 7:25 and I'm going to have a
miserable day since my help desk front end does not screen calls well and
all users affected will be oblivious to the items that DO work right.

-----Original Message-----
From: thin-digest@xxxxxxxxxxxxx [mailto:thin-digest@xxxxxxxxxxxxx]
Sent: Monday, March 10, 2003 2:12 AM
To: thin digest users
Subject: thin Digest V2 #139


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thin Digest     Mon, 10 Mar 2003        Volume: 02  Issue: 139

In This Issue:
        #1:     From: "Mack, Rick" <RMack@xxxxxxxxxxxxxx>
                Subject: [THIN] Re: New version of HR perspective doesn't work 
except

----------------------------------------------------------------------

Msg: #1 in digest
From: "Mack, Rick" <RMack@xxxxxxxxxxxxxx>
Date: Mon, 10 Mar 2003 18:09:25 +1100
Subject: [THIN] Re: New version of HR perspective doesn't work except for

Hi,

If filemon isn't showing you anything, i.e. no file not found or access
denied (you CAN set filters), then you're probably looking at a DLL issue,
either where a DLL isn't registered globally, or where the DLL isn't being
found in a non-admin user's search path (was change user /install mode
used?).

Also had an issue recently where an application failed for some users
because of their default printer. Basically the app died after loading a
particular printer driver DLL. Had to set the filemon filter on both the app
AND explorer.exe to get that one.

Regards,

Rick

Ulrich Mack
rmack@xxxxxxxxxxxxxx
Volante Solutions
18 Heussler Terrace, Milton 4064
Queensland Australia.
tel +61 7 3246 7777



-----Original Message-----
From: Jim Strowe [mailto:jstrowe@xxxxxxxxxxxxxxxx]
Sent: Monday, 10 March 2003 1:13 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] New version of HR perspective doesn't work except for ADMIN
users ver 4.0



Metaframe XP (actually both-it's mixed mode)
Vendor was in over the weekend to put up the version 4 of HR perspective.
Short story ends with it doesn't get past a login screen unless you are an
admin user.  I've tried filemon to see what fails and the items that fail
appear to have correct permissions.

(also freeware version of filemon gives 40 pages of data making it nearly
impossible to pin down specifics)

I'm leaning towards permissions since some child process of HRLOGON is
obviously what fails. (:I get to the login and then after that it dies) Also
if I put in a bogus user name the system does get far enough to tell me
(that name/password ) is wrong.

I've looked at user windows directory, various permissions and don't have
much more clues.  Will start looking at registry keys and permissions next.

Respond to postmaster@xxxxxxxxxxxxxxxxxxx if you have any ideas.  (and yes
obviously to the list)

Thank goodness payroll works, but Monday is likely to be a BAD day.   I
believe Jim K has run HR perspective, but haven't seen much else on the
list.

I do not relish 12 hour days on Sundays,,,,it's going to be a long week.

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End of thin Digest V2 #139
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