[THIN] Re: slowness in PS4
- From: "Jason Patten" <jasoncitrix@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 18 Sep 2007 10:14:28 -0400
I will try that as soon as I can get ahold of the Client's IT and get them
to allow the anti-virus to be disabled.... They running a version Mcaffee
On 9/18/07, ananth padmanabham <isap004@xxxxxxxxx> wrote:
>
> Hi Jason,
>
> Stop the anti virus on Citrix servers and file server where profiles are
> stored., then ask user to relogin and check the time.
>
> wr
>
> *Jason Patten <jasoncitrix@xxxxxxxxx>* wrote:
>
> A bit more info, when the user reports slowness usually they have around
> 15-30seconds of normal response, then the session seems to either freeze or
> respond extemely slowly for up to 2 minutes, and then release, catch up and
> start going slow again
>
> This is only happening on the Ps4 farm, the same user at the same
> workstation can then log into the older XP farm and not have any difficulty.
> Also this for a relatively small number of users, less than 1% of our user
> base
>
> On 9/13/07, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
> >
> > No its not all users.
> > I can try clearing the profile, but any reason why that would do the
> > trick? I admit at the moment Im not seeing why
> >
> >
> > On 9/13/07, deheugden <deheugden@xxxxxxxxx> wrote:
> > >
> > > the slowness happens to all users?did you test with a new user?maybe a
> > > new profile might solve the problem(although deleting 100 profiles isnt a
> > > solution).
> > >
> > > 2007/9/13, Jason Patten <jasoncitrix@xxxxxxxxx>:
> > > >
> > > > Using web client exclusively. And I have actually turned off
> > > > caching due to some earlier testing showing that performance improved
> > > > after
> > > > that.
> > > >
> > > > below is the template ICA file
> > > >
> > > > [WFClient]
> > > > Version=2
> > > > RemoveICAFile=yes
> > > > ProxyTimeout=30000
> > > > ProxyFavorIEConnectionSetting=Yes
> > > > ProxyUseFQDN=Off
> > > > clientaudio=off
> > > > ICAKeepAlive=Enabled
> > > > ICAKeepaliveInterval=30000
> > > >
> > > > [ApplicationServers]
> > > > Application=
> > > >
> > > > [Application]
> > > > Launcher=WI
> > > > TransportDriver=TCP/IP
> > > > WinStationDriver=ICA 3.0
> > > > ProxyTimeout=30000
> > > > AutologonAllowed=ON
> > > >
> > > > ZLKeyboardMode=0
> > > > ZLMouseMode =0
> > > > PersistentCacheEnabled=Off
> > > >
> > > > [EncRC5-0]
> > > > DriverNameWin16=pdc0w.dll
> > > > DriverNameWin32=pdc0n.dll
> > > >
> > > > [EncRC5-40]
> > > > DriverNameWin16=pdc40w.dll
> > > > DriverNameWin32=pdc40n.dll
> > > >
> > > > [EncRC5-56]
> > > > DriverNameWin16= pdc56w.dll
> > > > DriverNameWin32=pdc56n.dll
> > > >
> > > > [EncRC5-128]
> > > > DriverNameWin16= pdc128w.dll
> > > > DriverNameWin32=pdc128n.dll
> > > >
> > > > [Compress]
> > > > DriverNameWin16=pdcompw.dll
> > > > DriverNameWin32=pdcompn.dll
> > > >
> > > > On 9/13/07, andy mac < a_r_mc789@xxxxxxxxx > wrote:
> > > > >
> > > > > are you using 'disk cache for bitmaps' on your program
> > > > > neighbourhood clients ?
> > > > >
> > > > > ----- Original Message ----
> > > > > From: Jason Patten < jasoncitrix@xxxxxxxxx>
> > > > > To: thin@xxxxxxxxxxxxx
> > > > > Sent: Wednesday, September 12, 2007 7:39:24 PM
> > > > > Subject: [THIN] Re: slowness in PS4
> > > > >
> > > > > Yes the App was tested, and its scattered clients, not universal,
> > > > > but for the users that it is happening too I can not find anything.
> > > > > In most
> > > > > cases ping times are low, below 100.
> > > > > Usually the slowness manifests itself in keyboard / mouse latency
> > > > > and screen redraws.
> > > > >
> > > > >
> > > > >
> > > > > On 9/12/07, Medeiros, Jim < Jim.Medeiros@xxxxxxxxxxxxxxxxx> wrote:
> > > > > >
> > > > > > Jason,
> > > > > >
> > > > > > Did you test the apps on Win2k3?
> > > > > >
> > > > > > Thank you,
> > > > > >
> > > > > > Jim
> > > > > >
> > > > > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > > > > *On Behalf Of *Jason Patten
> > > > > > *Sent:* Wednesday, September 12, 2007 2:15 PM
> > > > > > *To:* thin
> > > > > > *Subject:* [THIN] slowness in PS4
> > > > > >
> > > > > > Question, why would users expirence "painfully slow" connection
> > > > > > after moving from MF XP to PS4? The hardware is the same, and the
> > > > > > servers
> > > > > > are not stressed as far as capacity. The XP farm has windows 2k
> > > > > > and the
> > > > > > PS4 farm is running win2k3. Client is 32bit web client Version
> > > > > > 10.0.
> > > > > > However users report that after we moved them over the
> > > > > > applications (same app as the XP ) is painfully slow.
> > > > > >
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> Anantha Padmanabham K
>
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