I have the Rollup2 installed and am still getting the error. On Tue, May 27, 2008 at 6:48 PM, Carl Stalhood <cstalhood@xxxxxxxxx> wrote: > Hotfixes installed? > > http://support.citrix.com/article/ctx113787 > > On Tue, May 27, 2008 at 12:02 PM, Jason Patten <jasoncitrix@xxxxxxxxx> > wrote: > >> It is web interface. >> >> >> >> On Tue, May 27, 2008 at 12:49 PM, Raffensberger, Stephen D < >> sraffens@xxxxxxxxxxxxxxxxx> wrote: >> >>> Jason, >>> >>> >>> >>> First, I doubt that they were reconnecting before your change. They just >>> didn't call you because they could start multiple sessions. >>> >>> >>> >>> You didn't say whether you were launching apps via Web Interface. WI is >>> chock full of ways to explicitly or inadvertently turn off reconnection >>> (workspace control). >>> >>> >>> >>> Steve Raffensberger >>> Sovereign Bank Citrix Administrator >>> Email: sraffens@xxxxxxxxxxxxxxxxx >>> ------------------------------ >>> >>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On >>> Behalf Of *Jason Patten >>> *Sent:* Tuesday, May 27, 2008 11:35 AM >>> *To:* thin >>> *Subject:* [THIN] single sessions and disconnect >>> >>> >>> >>> We are running PS4.5 on Win2k3. (Xenapp 4.5 I guess) and have recently >>> started enforcing only allowing users to run one instance of the >>> application. Since we started that I have had a flood of calls about users >>> not being able to log back in if they are disconnected. Instead of >>> reconnecting to a disconnected session, they are warned that they can only >>> have one instance running and then are not allowed in. Does only allowing >>> once instance negate being able to reconnect to a disconnected session? I >>> wouldn't think so, but it appears to be at least partially the case, I >>> haven't been able to determine yet if this occurs all the time or only some >>> of the time. >>> Jason >>> >>> >>> This message contains information which may be confidential and >>> privileged. Unless you are the addressee (or authorized to receive for the >>> addressee), you may not use, copy or disclose to anyone the message or any >>> information contained in the message. If you have received the message in >>> error, please advise the sender by reply e-mail, and delete or destroy the >>> message. Thank you. >>> >> >> >