Hotfixes installed? http://support.citrix.com/article/ctx113787 On Tue, May 27, 2008 at 12:02 PM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote: > It is web interface. > > > > On Tue, May 27, 2008 at 12:49 PM, Raffensberger, Stephen D < > sraffens@xxxxxxxxxxxxxxxxx> wrote: > >> Jason, >> >> >> >> First, I doubt that they were reconnecting before your change. They just >> didn't call you because they could start multiple sessions. >> >> >> >> You didn't say whether you were launching apps via Web Interface. WI is >> chock full of ways to explicitly or inadvertently turn off reconnection >> (workspace control). >> >> >> >> Steve Raffensberger >> Sovereign Bank Citrix Administrator >> Email: sraffens@xxxxxxxxxxxxxxxxx >> ------------------------------ >> >> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On >> Behalf Of *Jason Patten >> *Sent:* Tuesday, May 27, 2008 11:35 AM >> *To:* thin >> *Subject:* [THIN] single sessions and disconnect >> >> >> >> We are running PS4.5 on Win2k3. (Xenapp 4.5 I guess) and have recently >> started enforcing only allowing users to run one instance of the >> application. Since we started that I have had a flood of calls about users >> not being able to log back in if they are disconnected. Instead of >> reconnecting to a disconnected session, they are warned that they can only >> have one instance running and then are not allowed in. Does only allowing >> once instance negate being able to reconnect to a disconnected session? I >> wouldn't think so, but it appears to be at least partially the case, I >> haven't been able to determine yet if this occurs all the time or only some >> of the time. >> Jason >> >> >> This message contains information which may be confidential and >> privileged. Unless you are the addressee (or authorized to receive for the >> addressee), you may not use, copy or disclose to anyone the message or any >> information contained in the message. If you have received the message in >> error, please advise the sender by reply e-mail, and delete or destroy the >> message. Thank you. >> > >