[THIN] Re: remote assistance portal wanted
- From: "Norman Dean" <NDean@xxxxxxxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 11 Oct 2006 07:34:50 +1000
We have been using Gotoassist for just over 12 month and can not speak highly
enough about it. Based in Australia we support users in New Zealand,
Bangladesh, India Jakarta as well as remote areas of Indonesia, many logging in
to our network via secure gateway over a Satellite links.
Regards
Norman Dean
IT Manager
Century Resources
+61 7 3718 4441
+61 414 563592
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Pavlo Ignatusha
Sent: Tuesday, 10 October 2006 11:12 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] remote assistance portal wanted
Hi group,
Can someone suggest a good remote support portal?
What we are looking for is to have an end user logging a ticket with helpdesk
then go to the URL suggested by helpdesk rep and from that web page the support
rep would get access to user session (using outbound http or https channel from
user).
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. +1 (613) 732-3675
fax. +1 (613) 732-9986
--
The information in this email belongs to the Pembroke Regional Hospital
and may contain confidential and privileged information for the sole use
of the individual or organization to which it is addressed. If you are
not the intended recipient, you are hereby notified that any disclosure,
copying or distribution of the contents of this email is prohibited.
If you have received this email in error, please contact the sender and
destroy all copies of the original message.
Other related posts:
