[THIN] Re: printing question

  • From: "Mackaway, Mark" <mark.mackaway@xxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Fri, 5 Jul 2002 15:31:18 +0100

Nicolas,

I have had a similar thing here one of my farms, and I found it to be very
unworkable.  The print server handles having multiple drivers installed
well, it is the remapped printers on Citrix printing that you have to be
wary of.  If you can make sure all clients have the exact same driver and
you test it until you are happy you will probably find you are alright.  the
problems arise (certainly with HP drivers) when you have different versions
of the same printer's driver on different clients, as there are
inconsistencies between the drivers that produce interesting results, all
the way up to blue screens.  We have 3000 clients mostly running NT4 and
once I found a good combination I tried to make the desktop boys use those
drivers.  Cut my blue screens due to printer drivers down from 3-5 a week to
1 a fortnight...  Once I get rid of all remapped printers in a few weeks I
will be back to 1 every few months from screwy system files, not bad for a
70 server farm!

A better solution I think, if you can do it, and what I am doing as we
speak, is to have the printers map directly through WTS/Citrix, not as
remapped, as then you are not mixing drivers.  I am writing simple scripts
that check on a group membership basis and map the printer.  Requires lots
of work to co-ordinate, but that's why we have desktop audit teams!!  :-)
The desktop scripts will run a slightly modified version so that they end up
having the same printers installed.  All printers now have a little lable on
them to tell the user what group it is controlled by, and they email the
HelpDesk who put them into the group.  I don't have anything to do with it
now...

Wow, it is quiet with all the Yanks at home, isn't it!

Regards,
Mark


Mark Mackaway 
Snr. Network Analyst, 
Citrix Network Development 
Royal Bank of Scotland, Offshore
Jersey, Channel Islands



-----Original Message-----
From: Myers, Gray [mailto:Gray.Myers@xxxxxxxxxxxxxxx]
Sent: 05 July 2002 15:03
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: printing question


_______________________________________________________

   **** This mail originates from the Internet ****
_______________________________________________________

i'm not sure about metaframe 1.8 but on XPe it's no problem to map client
printer drivers to citrix's universal print driver.  You can be sure that
the universal print driver will not crash your servers. the drawback is that
the universal print driver will not have as many settings as the normal
driver (no colour, no duplexing, etc). 

If you cant do it in 1.8 then I'd recommend testing the NT4 print drivers
first. Most drivers will be fine. HP had a list of compatible drivers.
Someone posted the URL to this list recently. Take a look through the
archives for that post.

Hope this helps,

gray

-----Original Message-----
From: GATEAU Nicolas [mailto:nicolas.gateau@xxxxxxxxxx]
Sent: July 5, 2002 9:52 AM
To: 'thin2'
Subject: [THIN] printing question


I have a W2K print server and 22 W2K Citrix Metaframe 1.8 SP3 server. All
W2K servers are in a NT4 domain A . Clients computer are in several NT4
domain with relationships with domain A.

For printing, i want to declare print queues on the W2K server print server
share printers and add NT4 drivers for clients computers.

With NT4, clients use NT4 drivers of w2K print server and when they connect
on MF 1.8, ICA protocol is configured to remap printers of the client. So in
ICA session, they have the sames printers...

Is it dangerous to have multiple OS print drivers on the W2K print server ??
I have read that the print server can crash with BSOD if there are suspect
drivers on the print server with ICA or TS using.

Note that the print server have not MF installed.

If somebody have experience, thanks...


Nicolas





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