clear the SNMP Status checkbox? On Mon, Dec 1, 2014 at 2:21 PM, Jason CitrixADmin <jasoncitrix@xxxxxxxxx> wrote: > I have tried to make sure that "advanced features" are turned off, > bi-directional support is not always available and there are no entries in > the event log for printing. > There is no need for server reboot, as they can log off, log back in and > print for awhile again. > > > On Wed, Nov 26, 2014 at 10:01 AM, Jason CitrixADmin <jasoncitrix@xxxxxxxxx> > wrote: >> >> I will check on that >> >> >> On Wed, Nov 26, 2014 at 9:44 AM, Jan <tinybeetle@xxxxxxxxx> wrote: >>> >>> Check for print errors in the event log. At least that's what I run into. >>> I don't know how to fix them (other than a server reboot). >>> >>> They usually contain the following: >>> Event Type: Error >>> Event Source: Print >>> Event Category: None >>> Event ID: 6161 >>> "Win32 error code returned by the print processor: 6. The handle is >>> invalid." >>> >>> Your situation may be different since you're on x64 and my servers are >>> still x32. >>> >>> One thing that I've found that helps with some of my problematic users is >>> to change the printer settings on their desktop, unchecking "Enable Advanced >>> Printing Features" and ensuring that "Enable Bidirectional Support" is also >>> unchecked. >>> >>> On Wed, Nov 26, 2014 at 9:27 AM, Jason CitrixADmin >>> <jasoncitrix@xxxxxxxxx> wrote: >>>> >>>> I have a user that at apparently random times has her printers go >>>> Offline (as seen on the server). Usually this occurs after multiple print >>>> jobs but not every time. She is using a Canon Printer and an HP LaserJet >>>> printer. Both of which are currently mapped to HP laserJet 4 drivers. >>>> However she has the same issue if we use the Citrix universal driver. >>>> Th printer remains Online on her local PC, but it on the app server that >>>> the >>>> printer shows as offline and the jobs queue up in the spool. >>>> I am at a loss as to the cause at the moment. >>>> I think my next step is to see if we can set her up to log into a single >>>> server that we can troubleshoot on if there are any changes to the server >>>> that need to be made. >>>> >>>> We have W2k3 x64 and a mixture of XenApp 5.6 and 6.2 servers >>>> >>>> >>> >>> >> > ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************