sorry I meant after resetting the password I can log in and THEY still cant. I even changed the password -----Original Message----- From: Jason Patten [mailto:pattenj@xxxxxxxx] Sent: Thursday, July 11, 2002 3:41 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: password not working I'm assured Caps lock is OFF and at first I couldn't log in as them either, but after resetting the password they are able to login. I'm not sure about the license issue since we are on NT4 and have all the licensing services off. -----Original Message----- From: Jeff Stockard [mailto:JStockard@xxxxxxxxxxxxxxx] Sent: Thursday, July 11, 2002 3:24 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: password not working The only thing I can think of is a CAPS lock. Are you sure they are not using all capitals and you are setting their password lower case (or the other way around)? Can they log in from another computer? If they can, could it be possible that they were not issued a temporary license that has expired. Sorry that it is not much help. Jeff Jesus Loves You -----Original Message----- From: Jason Patten [mailto:pattenj@xxxxxxxx] Sent: Thursday, July 11, 2002 2:55 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] password not working I have had this happen 2 or 3 times recently. a user calls up and they cannot log in, they are told they credentials are incorrect. The password has not been changed, and I can log in under the username and password. I give them a new password and they still cannot login and in fact NO login they try works. Is this some sort of keyboard mapping issue? Sometimes they will be able to get in through Nfuse and not the PRogram neighborhood, othertimes niether will work. jason "Bother," said Pooh, "Eeyore, ready photon torpedoes and lock phasers on the Heffalump", Piglet, meet me in transporter room three". =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm