[THIN] Re: normal.dot problem

  • From: Michael Boggan <MBoggan@xxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Mon, 15 Sep 2003 11:02:04 -0500

nevermind...found it on citrix forum
 

_________________________________

Michael Boggan
Network Engineer/Citrix Admin
Virtual Desktop Inc.
Dallas, Texas
Ph: (972) 960-6400
Fax: (972) 960-6445
email: mboggan@xxxxxxxxxxx
http://www.virtualdesktopinc.com <http://www.virtualdesktopinc.com/> 
_________________________________

For Technical Support during business hours please send email to
support@xxxxxxxxxxx or call the above toll free number for afterhours
support.

-----Original Message-----
From: Michael Boggan 
Sent: Monday, September 15, 2003 10:21 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] normal.dot problem


I have users running word on a new server.  when they go to close word they
get an error basically saying that they can't save the new normal.dot
because of a file permission error.  
 
the path to the template directory is this: C:\WINDOWS\Application
Data\Microsoft\Templates
 
the C:\ is mapped to the users home directory on a NAS server and they have
full access.  i tried created a text file in that directory and had no
problem.  then was able to modify and delete it, so there is no permissions
problem.  Anyone have an idea why this is doing this?
 
thanks,
 
 
_________________________________

Michael Boggan
Network Engineer/Citrix Admin
Virtual Desktop Inc.
Dallas, Texas
Ph: (972) 960-6400
Fax: (972) 960-6445
email: mboggan@xxxxxxxxxxx
http://www.virtualdesktopinc.com <http://www.virtualdesktopinc.com/> 
_________________________________

For Technical Support during business hours please send email to
support@xxxxxxxxxxx or call the above toll free number for afterhours
support.
 

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