[THIN] Re: need some help
- From: "Carl Stalhood" <cstalhood@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 21 Jun 2007 06:39:24 -0500
Run the stressprinters tool to see which print drivers are suspect.
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Greg Reese
Sent: Wednesday, June 20, 2007 7:32 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: need some help
you could try a script to flush out the print queue and restart the spooler
every few hours. If you think it is printers anyway.
How many concurrant sessions are you hitting and do you have a lot of idle
/dead sessions on there?
Greg
On 6/20/07, Stratton, Doug ISMC:EX <Doug.M.Stratton@xxxxxxxxx> wrote:
We are having some serious problems with servers gradually over the day
getting into a state where when you try to logon you can put in your
credentials and it starts to log you on but gets to a blue screen and just
sits there. We can, in some cases, remote manage and view part of event
logs but hangs most times.
Our environment configuration is:
w2k3 sp1 (+bunch of patches)
PS3 with 2005.04 but not set to PS4 and a bunch of patches
Office 2003 sp1
We think this has something to do with printers as calls usually come in
first saying printing is not working. Users can 't do print preview and
printing stops working. Most of our users are using Lexmark printers of
some sort, networked.
We have been told that the printer server guys are updating their print
servers from windows 2000 to w2k3. Don' t know if it is related.
At this point the only option we can come up with is SP2 the servers +
patches and R03.
Anyone got any less dramatic things that might help?
Regards,
Doug Stratton , Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
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