[THIN] Re: latency

  • From: Joe Shonk <JShonk@xxxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Thu, 3 Oct 2002 13:44:54 -0700

Is the NIC and the Raid controller sharing the same IRQ by any chance?

Joe

-----Original Message-----
From: rose.ratliffe@xxxxxxxxxxxxxxxxxx
[mailto:rose.ratliffe@xxxxxxxxxxxxxxxxxx]
Sent: Thursday, October 03, 2002 1:43 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: latency




Everything is within the same Lan, workstation to server pings are
returning < 10ms.  Our latency issue is certainly worse when the CPU
utilization is above 50%, but there is no memory bottleneck and typically
cpu usage runs below 30%.  We have had the latency reported before 8 am
when there are less than 5 users on and high CPU usage is unlikely(not
impossible I suppose).  I do keep taskmgr running to monitor the
performance throughout the day.
We have disabled the time zone, but not looked at the hotfixes mentioned in
other messages as they relate to Win2K server and we are running on NT.
The array controller issue mentioned is interesting as I am quite certain
we are using the Compaq SmartArray 431 controller.  It is something for us
to look at anyway.

****************************************************************************
*************

 Rosemarie J. Ratliffe                        E-mail:
rose.ratliffe@xxxxxxxxxxxxxxxxxx
 Manager Information Systems          Tel: (780) 482 2626
 Alberta Medical Association             Fax: (780) 482 5445
 Edmonton  AB  T5N 3Z1
****************************************************************************
**************




 

                      "Craig M.

                      Luchtefeld"              To:      thin@xxxxxxxxxxxxx

                      <craig@2400baud.         cc:

                      com>                     Subject: [THIN] Re: latency

                      Sent by:

                      thin-bounce@free

                      lists.org

 

 

                      10/03/02 01:57

                      PM

                      Please respond

                      to thin

 

 






I take it all of the servers are on the same local area network from where
your users are logging in from?  It may sound silly, but what kind of ping
times do you get from your workstation to the server?  If its on the local
network, I cant see network latency being a big issue unless the network
itself is congested.  Have you checked to make sure the processor and/or
memory arent bottlenecks?

> Folks,
>
> I am not advocating the use of TScale as the general solution to this
> problem, but we have several reports from customers who have used TScale
> for its intended purpose (to increase the number of concurrent
> users per server), and that a happy side effect of TScale
> optimizations has made these typing delays go away. The most
> common report is from customers who are using Lotus Notes with
> MetaFrame and Win2K.
>
> Bernd Harzog
> CEO
> KevSoft Corporation
> 678-455-5509 x701
> bernd@xxxxxxxxxxx
>
>  -----Original Message-----
> From:            thin-bounce@xxxxxxxxxxxxx [mailto:thin-
> bounce@xxxxxxxxxxxxx]  On Behalf Of Frank Monroe Sent:
Thursday,
> October 03, 2002 3:38 PM To:             'thin@xxxxxxxxxxxxx' Subject:
       [THIN]
> Re: latency
>
> This is the exact issue I am working with on MS right now.  I have
> heard others report this issue.  Unfortunately, PSS has apparently
> no method to troubleshoot this issue excpet by giving them an
> image of your system and running benchmark tools.  At leasts, that
> is what they are telling me.  They also claim no one else has this
> issue.  But, you are about the 8th site I have heard with this issue.
>
> -----Original Message-----
> From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx]
> Sent: Thursday, October 03, 2002 12:44 PM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: latency
>
> We are struggling with the typing delay a few seconds.
>
> -----Original Message-----
> From: Frank Monroe [mailto:Frank.Monroe@xxxxxxxxxxx]
> Sent: Thursday, October 03, 2002 11:42 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: latency
>
> Hello,
>
> Are you talking about echo delay or actual pauses for a few
> seconds while typing?
>
> -----Original Message-----
> From: rose.ratliffe@xxxxxxxxxxxxxxxxxx
> [mailto:rose.ratliffe@xxxxxxxxxxxxxxxxxx]
> Sent: Thursday, October 03, 2002 11:37 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] latency
>
> Hi,
>
> I am having problem with latency in my XPa /W2K environment.  It
> occurs in both when using Lotus Notes and Word.  It has started
> getting bad again now that all the staff is back from holidays.
>
> I have done some searching on thethin archives, and found
> reference to "a small program that measures latency" but I was
> unable to find this tool in the downloads.  Anybody know where I
> can get this to objectively measure the latency?
>
> We do hae speedscreen defined, and I have seen discussion
> regarding setting the cursor blink rate (although I'm unclear
> whether that should be set high or low).  I am also going to go
> looking around tweakcitrix.com, but still I would appreciate any
> suggestions from you folks.
>
> Thanks.
>
> Rose
>
***************************************************************************
*
> *************
>
>  Rosemarie J. Ratliffe                        E-mail:
> rose.ratliffe@xxxxxxxxxxxxxxxxxx
>  Manager Information Systems          Tel: (780) 482 2626
>  Alberta Medical Association             Fax: (780) 482 5445
>  Edmonton  AB  T5N 3Z1
>
***************************************************************************
*
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-- pini0n.  little.  yellow.  different.
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99Point9 helps solve your unresolved technical
server-based questions, issues and incidents.
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99Point9 helps solve your unresolved technical
server-based questions, issues and incidents.
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