Users access a published desktop, pnagent gives them their icons, almost all apps are installed locally on each server hosting the desktop, user double-clicks an app, app launches locally -everything is shiny and happy except for once in a while a user will get an icon that decides to launch the app from another server, and it'll do that consistently for that app for that user. that same app on the same server will work just fine for all of the other users. same mandatory profile for all users, we use FPK and I can delete the _settings folder, still happens. xa 4.5 hr04, w2k3 r2sp2 x64, xa plug-in 11.1 any clues?