Check the Application Log for MsiInstaller events. They are generally descriptive enough to tell you what is missing. _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Tim Mangan Sent: Thursday, December 22, 2005 9:30 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: installer stopping/starting Bad office installations can cause office apps to run the installer to attempt repair. So this may be a symptom. Used to see that all the time with Office 95/2000/XP - but haven't really seen it on 2003 (but maybe I'm lucky). tim _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeff Pitsch Sent: Thursday, December 22, 2005 10:24 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] installer stopping/starting Ok, maybe this is the cause of all my problems BUT the Installer service is constantly starting and stopping on certain servers. Installer was sent a start control and then a bit later shuts down. Anyone else think this is the cause of my problems???????? Jeff