Pavlo, What about pass through credentials cached on the local client? Are they using their domain credentials locally to map resources? Is it all being cached in their profiles (outside Citrix)...? Could always start with setting the feature release level to none for all servers and working up...? Making sure that the local machine (or their profile) is clear of credentials. HTH, andyL -----Original Message----- From: Pavlo Ignatusha [mailto:pignatusha@xxxxxxxxxxxxx] Sent: 21 March 2003 14:56 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: incorrect user credentials in PN client This problem is not clientspecific. It is user-specific. I took these users credentials to different clients - and the problem was same. Then I uninstalled FR2 and the problem went away (see my other post "FR2 and "entered credentials" error when refreshing PN) Thanks anyway. Pav -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of W.F. van Sandwijk Sent: Friday, March 21, 2003 9:20 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: incorrect user credentials in PN client =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D Wessel van Sandwijk Technisch Specialist Thinclient Consultancy BV Capelle aan den IJssel Tel : 010-2582670 Fax : 010-2582601 Email : wvsandwijk@xxxxxxxxxxxxx Try to remove the appserv.ini and the pn.ini from the clients and let the user restart the Program Neighborhood. =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D Wessel van Sandwijk Technisch Specialist Thinclient Consultancy BV Capelle aan den IJssel Tel : 010-2582670 Fax : 010-2582601 Email : wvsandwijk@xxxxxxxxxxxxx -----Oorspronkelijk bericht----- Van: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Namens Pavlo Ignatusha Verzonden: vrijdag 21 maart 2003 14:01 Aan: thin@xxxxxxxxxxxxx Onderwerp: [THIN] Re: incorrect user credentials in PN client They are not same but what difference does it make? I can not refresh published apps from any client. 6.20.985 is the most used Thanks Pavlo -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Mike Semon Sent: Thursday, March 20, 2003 7:54 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: incorrect user credentials in PN client What client version are you using? Are they all the same? Mike -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Pavlo Ignatusha Sent: Thursday, March 20, 2003 4:01 PM To: Thin. Org (E-mail) Subject: [THIN] incorrect user credentials in PN client Hi group, I need help with Program Neighbourhood client. Since this afternoon a few of my users can not refresh Program Neighbourhood with error: "The entered user credentials information is incorrect.Verify if your username and domain are correct, then type your password again.Letters in passwords must be typed using the correct case, etc". Other users are fine. These problem accounts are good on Win2000 side as I can log in to the network using them, and I can log in to the Terminal server desktop as well. The only problem is Program Neighbourhood (can not refresh published applications). I also tried these accounts on different clients with the same problem. It is as if their credentials were blocked in the datastore somewhere. Any ideas how I can track this down? Environment: 3 servers XPa farm (FR1, MS SP2), AD, Win2000 single domain. Today I upgraded just test server to Citrix FR2 and installed licenses into the farm. Nothing else was changed. Grateful for any comments. Pavlo Ignatusha Systems and Network Coordinator Pembroke General Hospital Tel. (613) 732-3675 ext.6150 Fax. 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