[THIN] Re: incorrect user credentials in PN client

  • From: "Andy Lalaguna" <Andy.lalaguna@xxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 21 Mar 2003 15:09:09 -0000

Pavlo,

What about pass through credentials cached on the local client?

Are they using their domain credentials locally to map resources?

Is it all being cached in their profiles (outside Citrix)...?

Could always start with setting the feature release level to none for
all servers and working up...?
Making sure that the local machine (or their profile) is clear of
credentials.

HTH, andyL

-----Original Message-----
From: Pavlo Ignatusha [mailto:pignatusha@xxxxxxxxxxxxx]
Sent: 21 March 2003 14:56
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: incorrect user credentials in PN client



This problem is not clientspecific. It is user-specific. I took these
users
credentials to different clients - and the problem was same. Then I
uninstalled FR2 and the problem went away (see my other post "FR2 and
"entered credentials" error when refreshing PN)

Thanks anyway.

Pav

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of W.F. van Sandwijk
Sent: Friday, March 21, 2003 9:20 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: incorrect user credentials in PN client





=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Wessel van Sandwijk
Technisch Specialist
Thinclient Consultancy BV
Capelle aan den IJssel
Tel : 010-2582670
Fax : 010-2582601
Email : wvsandwijk@xxxxxxxxxxxxx



Try to remove the appserv.ini and the pn.ini from the clients and let
the user restart the Program Neighborhood.

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Wessel van Sandwijk
Technisch Specialist
Thinclient Consultancy BV
Capelle aan den IJssel
Tel : 010-2582670
Fax : 010-2582601
Email : wvsandwijk@xxxxxxxxxxxxx



-----Oorspronkelijk bericht-----
Van: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Namens
Pavlo Ignatusha
Verzonden: vrijdag 21 maart 2003 14:01
Aan: thin@xxxxxxxxxxxxx
Onderwerp: [THIN] Re: incorrect user credentials in PN client



They are not same but what difference does it make? I can not refresh
published apps from any client.

6.20.985 is the most used

Thanks
Pavlo

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Mike Semon
Sent: Thursday, March 20, 2003 7:54 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: incorrect user credentials in PN client



What client version are you using?  Are they all the same?

Mike

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Pavlo Ignatusha
Sent: Thursday, March 20, 2003 4:01 PM
To: Thin. Org (E-mail)
Subject: [THIN] incorrect user credentials in PN client


Hi group,

I need help with Program Neighbourhood client. Since this afternoon a
few of my users can not refresh Program Neighbourhood with error: "The
entered user credentials information is incorrect.Verify if your
username and domain are correct, then type your password again.Letters
in passwords must be typed using the correct case, etc". Other users are
fine. These problem accounts are good on Win2000 side as I can log in to
the network using them, and I can log in to the Terminal server desktop
as well. The only problem is Program Neighbourhood (can not refresh
published applications). I also tried these accounts on different
clients with the same problem. It is as if their credentials were
blocked in the datastore somewhere. Any ideas how I can track this down?

Environment: 3 servers XPa farm (FR1, MS SP2), AD, Win2000 single
domain. Today I upgraded just test server to Citrix FR2 and installed
licenses into the farm. Nothing else was changed.

Grateful for any comments.

Pavlo Ignatusha
Systems and Network Coordinator
Pembroke General Hospital
Tel. (613) 732-3675 ext.6150
Fax. (613) 732-9986
www.pemgenhos.org

"All that matters is love and work" - Sigmund Freud.



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