[THIN] Re: idle timeout
- From: "Lucas Boyken" <lboyken@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 25 Jun 2003 12:19:37 -0500
Another thing to check is on the server side. Check the registry to
make sure that it has turned off connection timeouts, etc. I believe
it's in hkey-LM\ccs\control\citrix\defaults or something along those
lines. Also, the client setup file. Change the mouse and keyboard
cache or timeout from 0 to 300. That might help.
Respectfully,
Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone: 800.222.7601
Office Phone: 515.332.2751
Fax: 515.332.5687
-----Original Message-----
From: Roger Riggins [mailto:Roger@xxxxxxxxxxxx]=20
Sent: Wednesday, June 25, 2003 11:36 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: idle timeout
I appreciate the response. I think that my problem is that there is a
configured idle timeout in the citrix config either on the server or
client end (even though I disabled it). The client actually gets the
message that says he will be disconnected unless he clicks okay or
whatever. If he clicks the button he stays connected.
Thanks
Roger
-----Original Message-----
From: Lucas Boyken [mailto:lboyken@xxxxxxxxx]=3D20
Sent: Wednesday, June 25, 2003 11:08 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: idle timeout
YES!!!
We have been battling a simular problem at a client's location for the
past week. Before we helped out, they have been looking into it for the
past half year. Anyways, I have found there are a lot of reg edits to
look into and the big thing is what are your clients using for
firewall/NAT device. Sonicwalls, as our expirience has shown, work
great. Mainly, higher end network appliances that preform firewall/NAT
duties work great because you can set how long connections may be open.
We were running into issues with cheaper boxes from Netgear mainly. On
the cheaper boxes, there isn't a way to set the connection timeout
periods and I believe most of them can't handle longer connection times.
Some people to converse with:
(If anyone is upset for being refernced, I appologize profusely)
Members of this list (All of them lead me to the cause of our
problem):
Mr. John Knightly
Mr. David Turman
Mr. Jay Jensen
Mr. Magnus
=3D3D09
Some reference articles:
Microsoft Knowledge Base Article 186566
On TheThin.Net --> FAQ's: How do I set ICA KeepAlives so sessions get
disconnected properly? On TheThin.Net --> FAQ's: Can you gice me an
explanation of the ICA Browser Keys settings in the registry? On
TheThin.Net --> FAQ's: How do I use NAT with Nfuse?
Hopefully this helps.
Respectfully,
Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone: 800.222.7601
Office Phone: 515.332.2751
Fax: 515.332.5687
-----Original Message-----
From: Roger Riggins [mailto:Roger@xxxxxxxxxxxx]=3D3D20
Sent: Wednesday, June 25, 2003 10:46 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] idle timeout
I have a customer that says a client is getting idle timeout
notifications, then disconnected.=3D3D3D20
In CCC, 'no timeout' is checked and 'inherit user config' in unchecked.
Nobody else gets this, but this particular user gets it on the two
machines he uses.=3D3D3D20
I thought an idle timeout was probably configured on the 'sessions' tab
on the user's account in AD, but it turns out they are on an NT 4.0
domain.
Any ideas?
Roger Riggins, A+ MCSE CCNA CCA
ACES Systems Engineer
* 319-287-3102
* roger@xxxxxxxxxxxx
=3D3D3D20
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Useful Thin Client Computing Links are available at:
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For Archives, to Unsubscribe, Subscribe or=3D20
set Digest or Vacation mode use the below link:
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This weeks sponsor - RTOSoft TScale=20
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
http://www.rtosoft.com/enter.asp?id=3D130
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Useful Thin Client Computing Links are available at:
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For Archives, to Unsubscribe, Subscribe or=20
set Digest or Vacation mode use the below link:
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This weeks sponsor - RTOSoft TScale
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
http://www.rtosoft.com/enter.asp?id=130
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