Hi , I am having some difficulties with outlook 2002 SP3 crashing quite a bit and I have traced it to a product that we install that uses a right fax plug, but we are not using that part of the application I can remove it by un checking the box in Tools ->Options ->Other -> Advanced Options ->Add In Manager Captaris RightFax Client Extension I have been using reg mon to try and find if removing the check box from here write something to the registry But I am having some difficulty. I expected to see something in HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Options to match but can see anything Would it be saving this setting in a file ? Any thoughts Thanks in advance Ronnie Visit our Web Site: www.ltai.ie ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. **********************************************************************