[THIN] Re: error with IMA when rolling out PS4 rollup01

  • From: "Rick Mack" <Rick.Mack@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 10 Feb 2006 06:13:47 +1000

Hi Steve,
 
I'll answer this back to front.
 
R01 comes with a bunch of installation conditions:

        * Before installing this hotfix rollup pack, you must uninstall the 
following Hotfix PSE400W2K3029, if present, from the Add/Remove Programs 
Control Panel. Failing to do so may lead to system inconsistencies. 

        * Files contained in Presentation Server 4.0 hotfixes and hotfix rollup 
packs are not getting updated properly on servers with the Citrix Health Check 
Agent tool installed. For more information, see knowledgebase article CTX108448 
<http://support.citrix.com/kb/entry.jspa?externalID=CTX108448> .

        * Depending on the base Presentation Server installation, it may be 
possible to install this package on Presentation Server for Windows 2000 
Server. This is due to the fact that a check for operating system version is 
not performed. This configuration is not supported and should be avoided. 
[#128763] 

        * Depending on the base Presentation Server installation, it may be 
possible to install this package on an international version of Presentation 
Server for Windows Server 2003. This is due to the fact that a check for 
operating system or Presentation Server language is not performed. This 
configuration is not supported and should be avoided. [#128800] 

        * If Conferencing Manager was installed on a server with existing 
Presentation Server hotfixes/hotfix rollup packs, users were sometimes 
incorrectly prompted for the source CD when launching Conferencing Manager for 
the first time. In addition, users sometimes could not properly uninstall 
Presentation Server hotfixes/hotfix rollup packs from that server. Refer to 
CTX108342 <http://support.citrix.com/kb/entry.jspa?externalID=CTX108342>  for 
more information about the workaround. [#128758]

These comments should make it fairly obvious that R01 isn't a totally solid 
product. In particular, "breaking" registry access permissions is kind of gross.
 
Anyway, R01 patches some IM components and to do that it has to stop and then 
restart the ADF installer service. Since that service is controlling the 
install, it's probably not unreasonable to expect things to break ;-)
 
regards,
 
Rick
 
Ulrich Mack 
Volante Systems 


________________________________

From: thin-bounce@xxxxxxxxxxxxx on behalf of Steve Greenberg
Sent: Fri 10/02/2006 5:45
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: error with IMA when rolling out PS4 rollup01



Rick,

 

Can elaborate on the ADF service and the impact of the rollup?

 

thanks

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Rick Mack
Sent: Thursday, February 09, 2006 12:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: error with IMA when rolling out PS4 rollup01

 

Hi Phillip,

 

R01 really isn't your normal hotfix/patch because it does it's thing by running 
some VBscripts regfiles etc. 

 

However, one of the things the the R01 install does is stop the ADF installer 
service, which technically shouldn't break things, but from what you've 
experienced it obviously does.

 

I've always avoided using IM for Citrix patches, for the same reason that you 
don't do manual patching of the Citrix product from inside an ICA session. You 
might be painting yourself into a corner.

 

But back to your problem. I'd be tempted to try using IM to kick of a batch 
file that run msiexec /update againt R01 (package run external program with 
installer). That's far enough removed from the installer that it should work 
without problems.

 

regards,

 

Rick

 

Ulrich Mack 
Volante Systems 
Level 2, 30 Little Cribb Street 
Coronation Drive Office Park 
Milton Qld 4064 
tel: +61 7 32431847 
fax: +61 7 32431992 
rick.mack@xxxxxxxxxxxxxx 

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx on behalf of Philip Walley
Sent: Fri 10/02/2006 2:48
To: thin@xxxxxxxxxxxxx
Subject: [THIN] error with IMA when rolling out PS4 rollup01

gang,

anyone else seen issues with pushing the r01 for ps4 through
installation manager? I'm working with Citrix on this one trying to
uncover the problem. installation manager reports the install as failed
and logs the following event log on the destination server. What's weird
is that the patch does install, apparently correctly, and shows up in
add/remove programs.

Event Type:    Error
Event Source:    InstallationManager
Event Category:    None
Event ID:    3601
Date:        2/9/2006
Time:        9:48:12 AM
User:        N/A
Computer:    S02ACTXTEST01
Description:
Error:The requested control is not valid for this service.
, Details:Stop Windows Installer Service: ControlService(153878464, 1,
129EE0C)



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