[THIN] Re: 'delprofile.exe' not longer delete profiles
- From: Adam.Baum@xxxxxxxxxxxxxx
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 4 Nov 2003 13:19:59 -0700
I have the fix for IE5.5 installed and still had the problem. This is one
of those things that UPHClean works on. I haven't had this problem since
installing it. However, UPHClean came out in July, this fix was put out in
April. I would bet that something else may also cause the same symptoms.
"Chris Lynch"
<lynch00@xxxxxxx> To: <thin@xxxxxxxxxxxxx>
Sent by: cc:
thin-bounce@freel Subject: [THIN] Re:
'delprofile.exe' not longer delete profiles
ists.org
11/04/2003 10:57
AM
Please respond to
thin
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I know that Jim posted a new MS KB article regarding that INDEX.DAT will
not
unload from the profile, causing the profile to become hung and not able to
remove.
[From Jim's email]
Microsoft Knowledge Base Article - 817171
Roaming Profiles Are Not Unloaded on a Computer That Is Running Terminal
Services View products that this article applies to.
For an Internet Explorer 5.5 version of this article, see 294268.
SYMPTOMS
After you install Internet Explorer version 6 or version 6 Service Pack 1
(SP1) on a Windows 2000-based computer that is running Terminal Services,
if
the "Important URLs & Favorites and Links" Windows 2000 Group Policy is
enabled, Index.dat files may not be deleted on the server when a user logs
off from a Windows 2000 Terminal Services client. This problem may occur
even though the "Delete cached roaming profiles" group policy is enabled.
This problem does not occur in Microsoft Internet Explorer versions 5.0 and
5.01 or if the "Important URLs & Favorites and Links" Windows 2000 Group
Policy is not enabled.
CAUSE
Cached profile folders are created but not completely deleted because three
Index.dat files cannot be deleted in three different subfolders. Therefore,
every time a user logs on and off, new folders are created on the computer
that is running Terminal Services in the user_name, user_name.000,
user_name.001 format. A new folder is created for each user. These folders
quickly fill the hard disk of the computer that is running Terminal
Services.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may
receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Internet Explorer
6
service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for
the
specific update in question.
The English version of this hotfix has the file attributes (or later) that
are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel. Date Time Version Size File name
-----------------------------------------------------------
07-Apr-2003 23:08 6.0.2800.1186 1,026,048 Browseui.dll
07-Apr-2003 23:10 16.0.2800.1186 294,912 Iedkcs32.dll
Note The hotfix installer name for this issue is Q817171.EXE.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article.
The information in this article applies to:
Microsoft Internet Explorer 6.0, when used with:
the operating system: Microsoft Windows 2000 Microsoft Internet Explorer
6.0
SP1, when used with:
the operating system: Microsoft Windows 2000Last Reviewed: 11/1/2003 (2.0)
Keywords: kbIE600preSP2fix kbfix kbbug KB817171
[/From Jim's email]
Chris
- -----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf
Of Dannhorn, Michael IZ/HZA-ICS
Sent: Tuesday, November 04, 2003 3:33 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] 'delprofile.exe' not longer delete profiles
Hi,
On our four Terminal Servers we run the 'delpfrofiles' utility to delete
unnecessary profiles. (Users has roaming profiles)
Since we changed from IE 5.5 SP1 to IE 5.5 SP2 the 'delprofiles'
utility no longer deletes the out of date profiles.
We checked
* rights of the profile directories
* started the delprof command manual as Administrator
Anyone has an idea about our problem?
We know Q262223 - Delprof Does Not Delete Profiles When Run by the Schedule
Service it does not address our problem.
Greeting
Michael
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