[THIN] Re: clipboard problems
- From: "Magnus" <magnus@xxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 24 Feb 2003 16:43:16 -0500
Unfortunately there is no real fix for the mouse issue that I have come
across. We ran into the same issue but our users were not allowed to do
print screens so we disabled on the local PC
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Sheflin, Andrew
Sent: Monday, February 24, 2003 4:06 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: clipboard problems
We manage a help desk. Print screen is a way for users to e-mail an error in
a particular application. Or we have users that create manuals to certain
applications, so they will do a print screen to capture and paste it in
their manuals.
-----Original Message-----
From: Magnus [mailto:magnus@xxxxxxxx]
Sent: Monday February 24, 2003 2:13 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: clipboard problems
The reason that the mouse disappears is due to the info being put to the
local PC's clipboard. This I believe is by design from M$. Is there a
particular reason why they are using the print screen button? (for an
application maybe) or are they doing this just because they want to?
Magnus
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Sheflin, Andrew
Sent: Monday, February 24, 2003 11:49 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: clipboard problems
Yes they are. The problem is when the user hits print screen the mouse will
disappear for minutes unless you Alt-Tab to the local pc and then back.
This used to work just fine until recently.
-----Original Message-----
From: Magnus [mailto:magnus@xxxxxxxx]
Sent: Monday February 24, 2003 11:37 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: clipboard problems
Are they are able to hit the print screen button in a session and paste it
to WordPad (for Example) in the same session?
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Sheflin, Andrew
Sent: Monday, February 24, 2003 11:34 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: clipboard problems
Disabling the clipboard on the local PC would defeat the purpose of using
Citrix, since I have over 600 workstations and this problem is happening on
windows based terminals as well.
-----Original Message-----
From: Magnus [mailto:magnus@xxxxxxxx]
Sent: Monday February 24, 2003 11:20 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: clipboard problems
It is using the local PC's Clipboard for the Print screen not the Citrix one
that is why this is happening. Try disabling the clipboard on the PC and
they will not be able to do it
Magnus
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Sheflin, Andrew
Sent: Monday, February 24, 2003 11:03 AM
To: Citrix List (E-mail)
Subject: [THIN] clipboard problems
We have the Disable Client Clipboard Mapping checked, but when users hit
Print Screen it still copies it to the local pc clipboard. This is happening
on both W2K and NT4 servers all of which have MF 1.8 SP3.
Any suggestions?
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