Sounds like you need to remove it completely ( you may have to contact mcafee to get a program to do that - I've had to do that in the past). Then make sure you log on as domain user with admin priv to do the install. Jim -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jon Luchette Sent: Friday, December 28, 2007 9:03 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] cannot get mcafee installed!! hello. I am trying to install mcafee virus scan enterprise v8.0i on my presentation servers. (windows 2003 & ps 4.5) they happen to be vm's on ESX 3.0.2. in AD we are mapping our home drives to H: (not ts home drives just regular home drives) when I logon to the console of these vms as the local admin (no H: drive) and try to install mcafee I get an error message saying invalid drive H: 1327. if I do a subst H: c: then try the install I get past that part but then the install fails and says that the path is too long (H: program files) if I logon as a domain user with admin rights to the console of the server I get much further in the install process but then it fails and says that it can't start the service??? ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ -------------------------------------------------------------------------------------------------------------------------------------------------- Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. -------------------------------------------------------------------------------------------------------------------------------------------------- ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************