[THIN] Re: cannot get mcafee installed!!
- From: "Jon Luchette" <jon.e.luchette@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Sun, 30 Dec 2007 15:39:50 -0500
OK. I finally got it... I found that McAfee was trying to install files to
the home drive (H:) under the common files directory. Then I went through
the registry looking for references to that exact location and found
that in: *HKLM\Software\Microsoft\Windows\CurrentVersion\* there is a key
called *CommonFilesDir* that was pointing to H:\Program Files\Common Files
which is the home drive for all users here. All I did was change it to
C:\Program Files\Common Files and the install went through without issue.
Just curious but, where SHOULD this key be pointing to? I am going to leave
it pointing to the C: drive unless there is a good reason to have it
pointing to the Home Drive???
Thanks Rick and Jeremy!
On Dec 30, 2007 10:20 AM, Jon Luchette <jon.e.luchette@xxxxxxxxx> wrote:
> Hi Guys,
>
> I just logged on as the local admin and checked those registry keys and
> everything is pointing to %USERPROFILE% and c:\documents and settings\. I
> did an echo %USERPROFILE% and it returned the C:\documents and settings as
> expected.
>
> So the problem still remains, I when I try to run the mcafee install it
> comes back immediately and says "Invalid Drive H: error 1327". Why the heck
> is it trying to write to the H: drive???? This is driving me nuts!
>
> -Jon
>
> On Dec 29, 2007 4:50 PM, Rick Mack <ulrich.mack@xxxxxxxxx> wrote:
>
> > Hi Jon,
> >
> > The local admin account, and the system default account can actually
> > pick up a dpomain admins folder redirection. This goes for loopback policy
> > folder redirection as well under some circumstances. Then there's the
> > regional locale setting where you tick apply to default user and I'm half
> > certain the shadow key can be a culprit here.
> >
> > As Jeremy advised, the installer error you're seeing is almost always
> > due to the user's personal folder being redirected to a network drive.
> >
> > As to how to fix it, check under
> > HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell
> > Folders, which sets the user folder redirection template, and also under
> > HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders, which
> > is the operational redirection. Check the personal value in particular.
> > Change the value under User Shell
> > Folders back to %userprofile%\My Documents and the value under Shell
> > Folders back to c:\documents and settings\administrator\My Documents (match
> > to other entries).
> >
> > regards,
> >
> > Rick
> >
> > --
> > Ulrich Mack
> > www.commander.com
> >
> >
> >
> > >
> > > >
> > > > From: "Jon Luchette" < jon.e.luchette@xxxxxxxxx>
> > > >
> > > > To: thin@xxxxxxxxxxxxx
> > > >
> > > > Date: 29/12/2007 11:03 AM
> > > >
> > > > Subject: [THIN] cannot get mcafee installed!!
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > hello. I am trying to install mcafee virus scan enterprise v8.0i on
> > > > my presentation servers. (windows 2003 & ps 4.5) they happen to be
> > > > vm's on ESX 3.0.2. in AD we are mapping our home drives to H: (not
> > > > ts
> > > > home drives just regular home drives)
> > > >
> > > > when I logon to the console of these vms as the local admin (no H:
> > > > drive) and try to install mcafee I get an error message saying
> > > > invalid
> > > > drive H: 1327. if I do a subst H: c: then try the install I get
> > > > past
> > > > that part but then the install fails and says that the path is too
> > > > long (H: program files)
> > > >
> > > > if I logon as a domain user with admin rights to the console of the
> > > > server I get much further in the install process but then it fails
> > > > and
> > > > says that it can't start the service???
> > > >
> > > >
> > > >
> > >
> >
> >
> >
>
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