[THIN] Re: autocrated printers stop creating on single client

  • From: "Matthew Shrewsbury" <MShrewsbury@xxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 25 Jun 2004 16:18:20 -0400

Thanks for the tip! However I've had this same problem on 6.x as well.
Surely Citrix won't say it is buggy also? I'll try the version 8.x next
time.

 

Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA

Network Administrator

 

-----Original Message-----
From: Rob Slayden [mailto:rslayden@xxxxxxxxxxxxx] 
Sent: Friday, June 25, 2004 4:04 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: autocrated printers stop creating on single client

 

Don't know if this has anything to do with the problem, but at an
integrator-sponsored Citrix workshop yesterday, a Sr. Citrix Sys.
Engineer told the audience that the ICA 8.x client is definitely the
client to use while 7.1 is "buggy." You might give it a try. 

 

rob

 

  _____  

From: Matthew Shrewsbury [mailto:MShrewsbury@xxxxxxxxxxxxxxx] 
Sent: Friday, June 25, 2004 6:46 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: autocrated printers stop creating on single client

Once again the autocreated printers stopped working for one of our top
Execs (no pressure of course). I took these steps to resolve the issue.

 

1) Logged in as administrator on the Windows 2000 SP4
client...autocreated printers worked.

2) Logged in as myself and again autocreated printers worked.

3) Restart PC, logged into PC as user and autocreated printers don't
show up with in Citrix.

1) De-installed the ICA client, and cleaned the registry and profile of
all ica entrys...reboot.

2) Installed PN 7.1....reboot

3) Test with user logged into PC, no autocreated printers.

 

1) Delete local network printers from Windows 2000 workstation,
reconnect network printers...still no autocreated printers.

2) Run PDManager delete all local printers...all but the "default"
printer delete. Default printer (HP LJ 5500DN) won't delete. 

3) Reboot PC, log in as user and PDManager is able to delete default
printer. 

4) Reboot one more time for the fun of it....

5) Reconnect network printers, log into Citrix and autocreated printers
WORK!!!!

 

This is the 4th person I have had this happen with now. Very annoying
when it just stops working for no apartment reason. My plan as I have
always found with Citrix is to move away from autocreated printers as
they just aren't rock solid. At the moment I am writing a logon script
to map printers by group. 

 

Anyone have any more thoughts on this problem? I have had this occur on
Windows 2000 SP3 and SP4.

 

Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA

Network Administrator

 

-----Original Message-----
From: Matthew Shrewsbury 
Sent: Friday, June 18, 2004 5:05 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: autocrated printers stop creating on single client

 

Thanks for all the tips!! I will try a complete clean out of ICA client,
then maybe the printer using PDManager. Anyone know if there will be a
Windows XP friendly version of PD Manager?

 

Again thanks for all your help:-)

 

Matthew

 

 

-----Original Message-----
From: Steve Raffensberger [mailto:sraffens1@xxxxxxxxxxx] 
Sent: Friday, June 18, 2004 4:37 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: autocrated printers stop creating on single client

 

Matthew,

 

If it's feasible, I'd do periodic backups of folks profile directories
within their C: drives. Then, when one goes bad, you can do two things.
1. Capture both the old (hopefully good) and new (bad) profiles to a
shared drive for analysis. 2. Restore the old (hopefully good) profile
over the new one. This should be quicker than recreating it.

 

Raff

        -----Original Message-----
        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Matthew Shrewsbury
        Sent: Friday, June 18, 2004 3:48 PM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: autocrated printers stop creating on single
client

        Very correct and in a load balanced farm that is a must as far
as I am concerned. However in our case we don't load balance and each
server has a different set of applications...so the benefits would be
minor. In the future when we switch to load balancing I do plan to use
roaming profiles.

         

        However my problem is not on the server at all. The problem is
on the workstation (Windows 2000) that is running the ICA client. When
the problem occurs and the auto created printers stop creating I find
the only fast fix is to blow away the workstation profile. I have tried
reinstalling the client and it made no difference. Upgraded clients and
that didn't do anything. I think it must be a file corruption or
registry setting that gets corrupted but what actually causes the
problem I have no idea.....

         

        Thanks for your help!

         

        -----Original Message-----
        From: Bergman, Bryan L. [mailto:Bryan.Bergman@xxxxxxx] 
        Sent: Friday, June 18, 2004 3:23 PM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: autocrated printers stop creating on single
client

         

        Not confused at all.  Whenever you have multiple Citrix servers,
it is considered "best practices" to use roaming profiles.  Even if the
user sits at the same workstation at all times and does not "roam"
around to other workstations.  When a user accesses an application
deployed via Citrix, that application can be coming from server A or
server B.  Lets say that on Monday, the application comes from server A
and on Tuesday it comes from server B.  Though it was only 1 user from
the same workstation, there are 2 profiles  - 1 on server A and 1 on
server B.  Those profiles can be different.  I.E  Changing a default
printer on Monday and not seeing the change on Tuesday.  Why, because
his profile was changed on server A and not on server B.  Hence the need
for roaming profiles.

         

         

         

        
  _____  


        From: Matthew Shrewsbury [mailto:MShrewsbury@xxxxxxxxxxxxxxx] 
        Sent: Friday, June 18, 2004 3:10 PM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: autocrated printers stop creating on single
client

        Currently we only have two servers XPS (so no load balancing). I
think you might be confusing the Citrix profiles with the client
profiles. I am talking about the fat Windows 2000 WS client profiles
that is used for accessing the Citrix servers. Roaming profiles really
wouldn't be of much use here as our users don't roam.

         

        Thanks for your input:-)

         

        -----Original Message-----
        From: Bergman, Bryan L. [mailto:Bryan.Bergman@xxxxxxx] 
        Sent: Friday, June 18, 2004 2:56 PM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: autocrated printers stop creating on single
client

         

        How many Citrix servers do you have?  You said that  you delete
their profile on the Win2K PC they are working.  Have you thought about
utilizing roaming profiles?

         

        
  _____  


        From: Matthew Shrewsbury [mailto:MShrewsbury@xxxxxxxxxxxxxxx] 
        Sent: Friday, June 18, 2004 2:56 PM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] autocrated printers stop creating on single
client

        I have now noticed at least 3 cases over the last 2 months of a
user on Windows 2000 running Citrix Program Neighborhood (version 6.x
and 7.1) find that their auto created printers stop being created.

         

        The only way I can find to get them to start working again is to
delete there profile on the Windows 2000 PC they are working on. Once it
is recreated and I re-setup all there settings it works fine.

         

        Does anyone have an idea what causes this? It is something in
there profile but what? If I know what it was I could fix that instead
of recreating the whole profile every time.

         

        Thanks for any suggestions!!

         

        Matthew Shrewsbury, 

        Network Administrator

         

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