[THIN] Re: another question -- active reports and printing
- From: Jason CitrixADmin <jasoncitrix@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 5 Oct 2011 10:29:37 -0400
None of them have PCL drivers. and we now have a user with a Dell 1100
doing the same thing.
On Mon, Sep 19, 2011 at 9:08 AM, Jason CitrixADmin <jasoncitrix@xxxxxxxxx>wrote:
> If they were PCL drivers, the HP MIght be, but I don't think so, then the
> HP laserJet 4 would most likely work.
>
> I will double check with the users however.
>
>
>
> On Sun, Sep 18, 2011 at 5:07 PM, Dean Cunningham <
> dean.cunningham@xxxxxxxxx> wrote:
>
>> Try "dumbing down" the UPD if you can, ie use PCL5 rather than 6
>>
>>
>> On Sat, Sep 17, 2011 at 7:16 AM, Jason CitrixADmin <jasoncitrix@xxxxxxxxx
>> > wrote:
>>
>>> I have an issue where we use active reports to generate a certain set of
>>> financial reports out of our accounting software. I currently have 3 users
>>> who, when they try to print, only get blank pages out of their printer.
>>>
>>> They are using a variety of Windows formats from XP to 7 and various
>>> client versions. I have had other users with this issue but when I changed
>>> their printer mapping from Citrix UPD to HP LaserJet 4 the printing started
>>> working.
>>> However, these three users have printers that will not print at all with
>>> the HP LaserJet 4 driver. Anyone have an idea of why we only get blank pages
>>> with the Citrix UPD?
>>>
>>> The latest is using a Samsung ML-2510 Printer.
>>> Another uses the HP LaserJet P2015
>>>
>>> This has me really scratching my head.
>>
>>
>>
>
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