I have an issue where we use active reports to generate a certain set of financial reports out of our accounting software. I currently have 3 users who, when they try to print, only get blank pages out of their printer. They are using a variety of Windows formats from XP to 7 and various client versions. I have had other users with this issue but when I changed their printer mapping from Citrix UPD to HP LaserJet 4 the printing started working. However, these three users have printers that will not print at all with the HP LaserJet 4 driver. Anyone have an idea of why we only get blank pages with the Citrix UPD? The latest is using a Samsung ML-2510 Printer. Another uses the HP LaserJet P2015 This has me really scratching my head.