Try MS article number is Q328020. This fixed our Acrobat Reader print problems after we installed W2K Sp3. You may have to contact MS to get the hot fix. Regards Stephen Kristof.DeMey@xxxxxxxxxxxxxx Sent by: thin-bounce@xxxxxxxxxxxxx 07/02/2003 14:37 Please respond to thin To: thin@xxxxxxxxxxxxx cc: Subject: [THIN] Re: adobe print problems This is starting to sound repetitive:) We discussed the issue the past few days, maybe you should chek the KB ... The workaround is "Print as image" but your spool file will be 10* bigger.... Or an alternative PDF reader but that does not seem to exist. Regards Kristof -----Original Message----- From: Sheflin, Andrew [mailto:ASheflin@xxxxxxxxxxxxx] Sent: Friday, February 07, 2003 3:15 PM To: Citrix List (E-mail) Subject: [THIN] adobe print problems We have a W2k TS with MF1.8 and when a PDF document is opened from explorer and you try to print it, it does not print, instead it creates a file in the folder that it was originally opened from with the IP address of the printer as the file name. If you open Adobe (version 4.0) first and then click on file and open, it will print fine. This used to work fine. We have another Citrix server with the same configuration and it is working fine. I have checked everything including comparing the registry entries from both servers and can not find a difference. Does anyone have any clues? ******************************************** This Week's Sponsor: triCerat Inc. Let triCerat simplify the administration of your Terminal Servers. http://www.triCerat.com ******************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************** This Week's Sponsor: triCerat Inc. Let triCerat simplify the administration of your Terminal Servers. http://www.triCerat.com ******************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ************************************************************************************* This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is prohibited. If you are not the intended or authorised recipient please contact the sender by reply email and delete all copies of this message ******************************************** This Week's Sponsor: triCerat Inc. Let triCerat simplify the administration of your Terminal Servers. http://www.triCerat.com ******************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm