yes, I have seen this on all of my production servers and I have no idea what it is either. Let me know if you find anything out. :) Greg -----Original Message----- From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx] Sent: Tuesday, August 19, 2003 5:44 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] active touch document loader I have a subset of users who say an "active touch document loader" printer has miraculously appeared, and even though it is not their default, has become their default in citrix. Has anyone seen this? Thank You, John Knightly Manager, Data Center Solutions 480-994-4171 x24 jknightly@xxxxxxxxxxxxxxxxxx