[THIN] Re: Xenapp 6.5 Rollup 1. "freezes" ---- System (PID4) taking 50% CPU after freeze

  • From: Dean Cunningham <dean.cunningham@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 23 Jul 2013 09:19:40 +1200

No, good point

dogers - The problem is we cant get into the box when it happens you have
to be already connected.
I now have rdp session connected all the time... waiting for it to happen
again "but a watched pot never boils" as my grandma always said....

On Mon, Jul 22, 2013 at 6:47 PM, Gavan Smythe <gavsmythe@xxxxxxxxx> wrote:

> Have you disabled AV to rule this out as the cause?
>
>
>
>
> On Mon, Jul 22, 2013 at 4:36 PM, Dean Cunningham <
> dean.cunningham@xxxxxxxxx> wrote:
>
>> I have a pilot farm of 2
>>
>> Xenapp 6.5 Rollup 1. w2k8 R2 SP1
>> Got a lot of "down" sessions
>>
>> system  "freezes"  maybe for hours 100%CPU
>> Log on to console, sometimes it takes 30 min to be able to log in (VMWAre
>> 4.1 guest)
>> Have see popups on console that it could not contact licence server -
>> could be a red herring
>>
>> System  (PID4) taking 50% CPU after freeze
>>
>> any suggestions on where to look?
>>
>> Plan on loading Xenapp 6.5 rollup 2 to start with.
>> I have these to evaluate as well
>>
>> 2661332 You cannot reestablish a Remote Desktop Services session to a
>> Windows Server 2008 R2-based server
>>
>> http://support.microsoft.com/kb/2661332/EN-US
>>
>> Also, I checked that these are not installed on the machine, please
>> install the following hotfixes as they update all the components to their
>> latest versions and we have seen similar cases in the past which were
>> resolved after these hotfixes were installed.
>>
>> 2383928 Remote desktop sessions do not completely exit, and you cannot
>> establish new remote desktop sessions to a computer that is running Windows
>> Server 2008 R2
>>
>> http://support.microsoft.com/default.aspx?scid=kb%3bEN-US%3b2383928
>>
>> 979530 A Windows Server 2008 R2-based Remote Desktop server denies some
>> connection requests randomly under heavy logon or logoff conditions
>>
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;979530
>>
>> 2578159 The logon process stops responding in Windows Server 2008 R2 or
>> in Windows 7
>>
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;2578159
>>
>> 2465772 An application or service that uses Winsock API or Winsock Kernel
>> API may randomly stop responding in Windows Server 2008 R2 or in Windows 7
>>
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;2465772
>>
>> 2265716 A computer that is running Windows Server 2008 R2 or Windows 7
>> stops responding randomly
>>
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;2265716
>>
>> 975777 There is a delay when you shut down, restart, or log off a
>> computer that is running Windows 7 or Windows Server 2008 R2
>>
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;975777
>>
>> 2505348 High CPU usage or a lengthy startup process occurs during WMI
>> repository verification when a large WMI repository exists in Windows 7 or
>> in Windows Server 2008 R2
>>
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;2505348
>>
>>
>>
>
>

Other related posts: