[THIN] Re: Xenapp 6.5 Rollup 1. "freezes" ---- System (PID4) taking 50% CPU after freeze

  • From: Dogers <dogers@xxxxxxxxx>
  • To: Thin List <thin@xxxxxxxxxxxxx>
  • Date: Mon, 22 Jul 2013 07:52:27 +0100

We've not had it in VMs, but physicals have done this when they've had an
iffy driver (if you can get it while it's happening, process Explorer will
show you which, roughly). Are your hosts patched and VMware tools up to
date?

Andrew
On 22 Jul 2013 07:36, "Dean Cunningham" <dean.cunningham@xxxxxxxxx> wrote:

> I have a pilot farm of 2
>
> Xenapp 6.5 Rollup 1. w2k8 R2 SP1
> Got a lot of "down" sessions
>
> system  "freezes"  maybe for hours 100%CPU
> Log on to console, sometimes it takes 30 min to be able to log in (VMWAre
> 4.1 guest)
> Have see popups on console that it could not contact licence server -
> could be a red herring
>
> System  (PID4) taking 50% CPU after freeze
>
> any suggestions on where to look?
>
> Plan on loading Xenapp 6.5 rollup 2 to start with.
> I have these to evaluate as well
>
> 2661332 You cannot reestablish a Remote Desktop Services session to a
> Windows Server 2008 R2-based server
>
> http://support.microsoft.com/kb/2661332/EN-US
>
> Also, I checked that these are not installed on the machine, please
> install the following hotfixes as they update all the components to their
> latest versions and we have seen similar cases in the past which were
> resolved after these hotfixes were installed.
>
> 2383928 Remote desktop sessions do not completely exit, and you cannot
> establish new remote desktop sessions to a computer that is running Windows
> Server 2008 R2
>
> http://support.microsoft.com/default.aspx?scid=kb%3bEN-US%3b2383928
>
> 979530 A Windows Server 2008 R2-based Remote Desktop server denies some
> connection requests randomly under heavy logon or logoff conditions
>
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;979530
>
> 2578159 The logon process stops responding in Windows Server 2008 R2 or in
> Windows 7
>
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;2578159
>
> 2465772 An application or service that uses Winsock API or Winsock Kernel
> API may randomly stop responding in Windows Server 2008 R2 or in Windows 7
>
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;2465772
>
> 2265716 A computer that is running Windows Server 2008 R2 or Windows 7
> stops responding randomly
>
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;2265716
>
> 975777 There is a delay when you shut down, restart, or log off a computer
> that is running Windows 7 or Windows Server 2008 R2
>
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;975777
>
> 2505348 High CPU usage or a lengthy startup process occurs during WMI
> repository verification when a large WMI repository exists in Windows 7 or
> in Windows Server 2008 R2
>
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;2505348
>
>
>

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