[THIN] Re: XenApp6 Printing Issue??

  • From: Warren Simondson <caditc@xxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 27 Sep 2011 21:52:01 +1000

Hi Alan

Firstly make sure all you XenApp 6 server have the latest hotfixes from Citrix. 
And I really mean 
this. Every Citrix hotfix to date seems to change things for the better or 
worst. So make sure 
you're up to the latest Citrix public patch. 

As for Microsoft, see this page for what patch level you should have. Probably 
the best hotfix guide 
around and is updated regularly:


Second part is more of a question. Is your print server 64 bit, 2008 or other?

Third part, are you using using the session printers policy to allocate 
printers to your users? If you 
said yes to this, then this is the issue. It doesn't work properly and I've had 
no end of issues with 
all the XenApp 6 installs I've done. Printers not appearing for users randaomly 
is a constant issue.

Then best answer is to use Windows 2008 Group policy instaed to assign the 
network printer/s to 
the user and then use item-level targeting based on the Terminal Services 
policies to align the 
printers to the user based on client IP address or Client name. This is how 
Citrix Session Printer 
Policies work essentially. I use this now to map all printers for users and set 
their default printer 
based on client IP or username.

There's many articles out there on how to set up Group Policy - printer 
policies in Windows 2008 
R2 and there some infomration on Item level targeting for Terminal Services. If 
you can't find 
anything let me know.

Warren Simondson

Ctrl-Alt-Del IT Consultancy Pty Ltd

Website: http://www.ctrl-alt-del.com.au

On Tue, Sep 27th, 2011 at 4:34 PM, Alan Tropper <Alan.Tropper@xxxxxxxxxxxxx> 

> Hi All,
> I have just recently moved to a dept and there are a few printing polices
> that need to be looked at, however in the short term I need to find out
> what would cause a XenApp6.0 server to not show the connected printers
> under 'printers & faxes," for some servers this is working but for others
> it is not...There are quite a few print drivers installed on the servers
> but at least they are all the same so not sure why some servers you can
> view them and others you cant?
> Using Win2008R2 with XenApp6.0
> Any ideas would be great?
> Cheers
> Al

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