This is really bugging me... We have had to disable locking screen in XA6.5 as when a user disconnects they cannot get their session back. Has anyone obtained the "private fix" referenced in CTX131380? Does it work? Thanks in advance. Error: Element Not Found and This Network Connection Does Not Exist Document ID: CTX131380 / Created On: 08-Nov-2011 / Updated On: 20-Dec-2011 Summary In XenApp version 6.5, the following errors are displayed when attempting to reconnect to a session that is locked and disconnected "Element not found. This network connection does not exist." Reproducing the Issue To reproduce the issue, complete the following procedure: 1. Publish a desktop on the XenApp 6.5 server. 2. Connect to the published desktop from a client device. 3. Lock the published desktop. 4. Disconnect the session. 5. Reconnect to the disconnected session from a client device. Note: First attempt fails without any error. You might also notice winlogon.exe crashing on the Xenapp server. 6. Reconnect again to the disconnected session. The following error appears: "Element not found" [Description: Description: http://support.citrix.com/article/html/images/CTX131380-1.gif] 7. Reconnect again to the disconnected session. The following error appears: "This network connection does not exist" [Description: Description: http://support.citrix.com/article/html/images/CTX131380-2.gif] You have to reset the session after the symptoms occur. Note: Unsaved work is lost. Status A private fix is currently being tested. If you wish to test the fix, please contact Citrix technical support and refer to CPR LA0740.