[THIN] Re: XenApp 5 - 2008 x64 Slow

  • From: "Jeremy \(J House Consulting\)" <jeremy@xxxxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 6 Jan 2011 23:55:54 +0800

Hi Andy,

 

Is the lag/pause random or consistent. Ie. At 60 users logged in, will you
always see a lag selecting a cell in Excel?

 

What are your Redirector\Current Commands sitting at, as the value below is
missing?

 

I would also be checking %Page File Usage and Memory:Pages/Second counter.
There could be a process paging big time.

 

Known issues could be AV realtime scanning, Print Drivers, SMB V1.0 tuning.

 

Carl posted a heap of relevant hotfixes a couple of months ago.

http://support.microsoft.com/kb/983533  

http://support.microsoft.com/kb/2028453  

http://support.microsoft.com/kb/2028484  

http://support.microsoft.com/kb/2059743  

http://support.microsoft.com/kb/2065362  

http://support.microsoft.com/kb/2213578  

http://support.microsoft.com/kb/2231728  

http://support.microsoft.com/kb/2251177  

http://support.microsoft.com/kb/2261826  

http://support.microsoft.com/kb/2272153  

http://support.microsoft.com/kb/2281477  

http://support.microsoft.com/kb/2300745  

http://support.microsoft.com/kb/2414013  

http://support.microsoft.com/kb/2444213  

http://support.microsoft.com/kb/949538  

http://support.microsoft.com/kb/955365  

http://support.microsoft.com/kb/956438  

http://support.microsoft.com/kb/958089  

http://support.microsoft.com/kb/958596  

http://support.microsoft.com/kb/960568  

http://support.microsoft.com/kb/967113  

http://support.microsoft.com/kb/967933  

http://support.microsoft.com/kb/968074  

http://support.microsoft.com/kb/968358  

http://support.microsoft.com/kb/968930  

http://support.microsoft.com/kb/968967  

http://support.microsoft.com/kb/968995  

http://support.microsoft.com/kb/969290  

http://support.microsoft.com/kb/969837  

http://support.microsoft.com/kb/969851  

http://support.microsoft.com/kb/969940  

http://support.microsoft.com/kb/969972  

http://support.microsoft.com/kb/970603  

http://support.microsoft.com/kb/970689  

http://support.microsoft.com/kb/970840  

http://support.microsoft.com/kb/970910

http://support.microsoft.com/kb/970911  

http://support.microsoft.com/kb/970964  

http://support.microsoft.com/kb/971253  

http://support.microsoft.com/kb/971271  

http://support.microsoft.com/kb/971338  

http://support.microsoft.com/kb/971347  

http://support.microsoft.com/kb/971370  

http://support.microsoft.com/kb/971427  

http://support.microsoft.com/kb/971438  

http://support.microsoft.com/kb/971589  

http://support.microsoft.com/kb/972495  

http://support.microsoft.com/kb/972596  

http://support.microsoft.com/kb/972600  

http://support.microsoft.com/kb/972904  

http://support.microsoft.com/kb/973062  

http://support.microsoft.com/kb/973521  

http://support.microsoft.com/kb/973554  

http://support.microsoft.com/kb/973744  

http://support.microsoft.com/kb/974103  

http://support.microsoft.com/kb/974195  

http://support.microsoft.com/kb/974266  

http://support.microsoft.com/kb/974825  

http://support.microsoft.com/kb/975848  

http://support.microsoft.com/kb/976036  

http://support.microsoft.com/kb/976038  

http://support.microsoft.com/kb/976110  

http://support.microsoft.com/kb/976520  

http://support.microsoft.com/kb/976538  

http://support.microsoft.com/kb/976674  

http://support.microsoft.com/kb/977225  

http://support.microsoft.com/kb/977263  

http://support.microsoft.com/kb/977269  

http://support.microsoft.com/kb/977389  

http://support.microsoft.com/kb/977401  

http://support.microsoft.com/kb/977541  

http://support.microsoft.com/kb/977585  

http://support.microsoft.com/kb/977611  

http://support.microsoft.com/kb/977675  

http://support.microsoft.com/kb/977686  

http://support.microsoft.com/kb/978042  

http://support.microsoft.com/kb/978829  

http://support.microsoft.com/kb/978927  

http://support.microsoft.com/kb/979241  

http://support.microsoft.com/kb/979425  

http://support.microsoft.com/kb/979548  

http://support.microsoft.com/kb/979557  

http://support.microsoft.com/kb/980248  

http://support.microsoft.com/kb/980356  

http://support.microsoft.com/kb/980380  

http://support.microsoft.com/kb/980568  

http://support.microsoft.com/kb/980663  

http://support.microsoft.com/kb/980945  

http://support.microsoft.com/kb/981062  

http://support.microsoft.com/kb/981369  

http://support.microsoft.com/kb/981462  

http://support.microsoft.com/kb/981500  

http://support.microsoft.com/kb/981704  

http://support.microsoft.com/kb/981891  

http://support.microsoft.com/kb/981964  

http://support.microsoft.com/kb/982051  

http://support.microsoft.com/kb/982303  

http://support.microsoft.com/kb/982334  

http://support.microsoft.com/kb/982416  

http://support.microsoft.com/kb/982606  

http://support.microsoft.com/kb/982931  

http://support.microsoft.com/kb/983237  

http://support.microsoft.com/kb/983385  

http://support.microsoft.com/kb/983458   

http://support.microsoft.com/kb/983533 

Cheers,

Jeremy.

 

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Andy Friar
Sent: Thursday, 6 January 2011 11:10 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] XenApp 5 - 2008 x64 Slow

 

I'm have a problem with the following Windows 2008 SP2 Enterprise x64 

XenApp 5 Enterprise R01

 

Boxes are Dell blade 8 core + HT  49Gb RAM

Local manadatory profiles with full Appsense suite utilising EM +
Personalisation service.

Desktop / My Documents / Favourites redirected to a Netapp Filer running
CIFS.

 

The more users that come onto the box the slower the machine gets.

 

@ 0-45 users the box is responsive, logon times are good but it still has
this apparent lag when accessing local apps

@ 50 the lag is getting worse sometimes freezes but always comes back.

@ 60 logon times are substantial, just selecting a cell in excel can take
30+ seconds.

 

Performance counters seem fine

 

14% processor time

25k context switches / sec no massive jumps

0 Processor queue length 

99% disk idle

0 disk queue length

15-20k threads

0 Redirector\Current Commands

 

The only large one is system calls / sec which can be anywhere from 80k to
1.5m, I've cut down the apps but system calls are still high.

 

To me the server feels as if it has no cpu left, but given the resources
free it looks more like an i/o problem, I've tuned the smb with the
following

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanserver\Parameter
s]

"MaxWorkItems"=dword:00002000

"MaxMpxCt"=dword:00000800                                 (subsequently has
been changed to match the Netapp)

"MaxRawWorkItems"=dword:00000200

"MaxFreeConnections"=dword:00000064

"MinFreeConnections"=dword:00000020

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanworkstation\Para
meters]

"MaxCmds"=dword:00000800

 

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
Manager\Configuration Manager]

"RegistryLazyFlushInterval"=dword:0000003C

 

 

The NetApp filer has had cifs.max_mpx set to 1124 so I've subsequently
changed the citrix servers to match this number rather than the 2048
previously.

It's running around 30%cpu 2000 io/sec 98% cache hit.

 

Any suggestions on where else I might look into what is causing the
bottleneck?

 

Thanks

 

Andy

 

 

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