[THIN] Re: Wyse Rapport
- From: Jim Kenzig <jimkenz@xxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 17 Sep 2002 17:05:05 -0400
Leave it to John to give you the long (and short of it and I quote "Rapport
is not worth your time to get
aggravated with even the installation of it") .... I think that should be a
quote in NetX's or Neowares advertisements.
I speak from experience... I f_'ed with Rapport with both Wyse Terminals and
Netiers for a long time since it's inception before casting it aside.
You'd think Wyse would warm up to me because of my status in the Thin Client
Industry but even before I became a "legend in my own mind" every person I
have ever dealt with at that company has been less than personable towards
me. Hey Wyse and I know you guys are listening do you realize you lost a
Half million dollars worth of business to NetX this year because of me and
you are going to lose a quarter of a million more next year when we finally
replace the last of your crappy units we have? My dime or opinion must not
really matter to you. Chalk one up for the little guy.
JK
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of John A. Vorchak
Sent: Tuesday, September 17, 2002 4:47 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Wyse Rapport
Rapport is a proprietary management piece that has evolved slowly since
its introduction by Netier. For any deployment scenario a package must
be created and a script written (proprietary scripting language using
two letter commands, such as SF - send file, etc.) and then setup using
the MMC interface to be deployed only to those computers who already
have the client installed and running. It is also very bandwidth
intensive and it is difficult to setup in the most ideal conditions.
Rapport is actually an underpowered, overcomplicated piece that should
be completely re-written from new source code, but don't hold your
breath.
I think that the current pricing ranges between about $15/seat up to
about $30/seat (US)
On the good side, when compared to many other thin client vendors,
Rapport is actually superior to most due to the fact that most vendors
do not put much of their concentration/funding into the management
system and decide that they should just throw something together for
their clients to hobble along. In reality, the management piece should
be about 75% or more of the thin client sale process and most of the
companies are missing the boat on this. There are a few out there who
are doing it right: When I designed the NetX thin clients I chose
Altiris as the management piece because of its interoperability with
other systems (PCs, servers, now CE clients, etc), the fact that it does
actually work, the fact that it makes sense when using it, and because
many folks are already using it; Neoware is doing things pretty well
with their piece; and I think that with a little maturity, Televideo
will have a decent management tool. Those are the only three that have
a clue right now in my opinion, Rapport is not worth your time to get
aggravated with even the installation of it (try installing it on a LAN,
off the DHCP server, without IIS, and with the clients across subnets
from the server...then call their tech support ;-0
John Vorchak
Vorchak Software
Custom Windows XP Embedded and
Windows NT Embedded Components and Solutions
jvorchak@xxxxxxxx
-
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