[THIN] Word and Excel hang when used through NFuse?
- From: "Braebaum, Neil" <Neil.Braebaum@xxxxxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Wed, 23 Apr 2003 17:10:20 +0100
Thought I'd ask if anybody has seen this...
Office 2000 Word and Excel (service pack irrelevant - more on that later),
mainly appear to hang when accessed as published apps through NFuse (using
the Java client, as an embedded application).
By "hang" I mean the application interface doesn't appear to complete - not
all aspects of the gui / menus seem to construct. *Occasionally* it may
result in high CPU consumption by winword - but I've not seen this with
excel. The session will still respond (unless in the rare occurrences that
winword consumes CPU resources), so I can do a ctrl-F1 and choose logout.
Doesn't occur if I access the application through PN, or any other use of
the published app, just NFuse, using the Java client as an embedded app.
Occurs regardless of client machine / OS (ie I see it happening when
accessed from a Windows 2000 professional desktop / IE, and Mac OS and IE).
It doesn't seem to be a factor of the Office installation on the terminal
server - because it occurs on a development server running SP3 of Office
2000, SP3 of Windows 2000, and SP2 of Metaframe XP, or on production servers
running SP2 of Office 2000, SP2 of Windows 2000, and SP1 of Metaframe XP.
The account used for the session (heavily policied, and using a mandatory
profile) works fine if I access a published desktop through the same NFuse
route (ie Java client, embedded), word and excel behave quite happily then
(ie within the published desktop).
If I use the same account to access the apps individually using PN I have no
problems either. Just appears to be an issue with word or excel published
through this environment, using NFuse.
The version of the browser seems moot, as does the client OS, as it occurs
across platform (ie either on W2K professional desktop running IE, or on Mac
desktop running IE).
I don't easily have an easier option on the type of deployment of the app
(ie Java client) because of the Mac desktop, and not wanting to have the
requirement of a locally installed ICA client. BTW, the Java client version
is the latest (the one ending in 1298).
Anyone seen such weirdness?
Neil
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