Good idea, but there's nothing in there that applies to word... ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Mark Oliver Sent: Thursday, February 04, 2010 2:54 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Word Option Grey'd out for users I'd do a RSoP & check ANY GPO applying to her ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeff Bolton Sent: Friday, 5 February 2010 8:37 a.m. To: thin@xxxxxxxxxxxxx Subject: [THIN] Word Option Grey'd out for users I have an application on a XenApp 5/F1 203 server that calls MS Word 2003 for certain functions, but Word itself is not a published app. When the user calls Word from within her application, it's showing the field codes in the document. I know this is an option within Word and she has tried to turn this off, but the option is grey'd out and she can't change it. When I check the server, the option is not enabled, nor is it grey'd out. Other users of the application do not have this problem (the option is not enabled), it's only happening for this one particular user. She also has the same version Word installed on her PC and we've confirmed that the option is not enabled there (I suspected at one point that it might be calling word from her desktop, rather than the Citrix server). I've tried entering install mode, turning the option on, then off again and returning to execute mode in hopes that this setting would get replicated to the user, but it doesn't seem to be working. I'm guessing that this must be a user option stored somewhere in the users hive of the registry, but I have no idea where to find it. Any ideas??? Cheers Jeff ________________________________ The information contained in this e-mail message may be privileged and confidential information and is intended only for the use of the individual and/or entity identified in the address of this message. If the reader of this message is not the intended recipient, or an employee or agent responsible to deliver it to the intended recipient, you are hereby requested not to distribute or copy this communication. If you have received this communication in error, please notify us immediately by return e-mail. In this circumstance, we request that you delete the original message from your system. This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Electronic Transactions Act 2002.