[THIN] Re: Windows 2003 Performance Issue nad Office XPSlow
- From: "Turman, David C." <david_turman@xxxxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 25 May 2004 11:59:02 -0600
With Office XP, Win2k3 and Metaframe 1.8 /SP3?
Any special way you installed office? How
about Hotfixes, both Windows and Citrix?
-----Original Message-----
From: Jeff Malczewski [mailto:jmalczewski@xxxxxxxx]
Sent: Tuesday, May 25, 2004 12:52 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows 2003 Performance Issue nad Office XP Slow
Then it sounds to me like you've got WAY bigger issues than Office XP..
I've got Dual 1133's with 4Gb of RAM, and I get 80-90 users all day
every day with no issues...
-----Original Message-----
From: Turman, David C. [mailto:david_turman@xxxxxxxxxxxxxxxx]
Sent: Tuesday, May 25, 2004 1:41 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows 2003 Performance Issue nad Office XP Slow
But mine crawls with 2 people and they are dual 3 ghz procs and
3 gig ram!
-----Original Message-----
From: Jeff Malczewski [mailto:jmalczewski@xxxxxxxx]
Sent: Tuesday, May 25, 2004 12:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows 2003 Performance Issue nad Office XP Slow
TScale. Works WONDERS. Got me from 55-60 users per box (comfortably)
to
>90...
-----Original Message-----
From: Turman, David C. [mailto:david_turman@xxxxxxxxxxxxxxxx]
Sent: Tuesday, May 25, 2004 12:46 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows 2003 Performance Issue nad Office XP Slow
I take it you mean the file association thingy?
If so, we aren't using that.
-----Original Message-----
From: Ron Oglesby [mailto:roglesby@xxxxxxxxxxxx]
Sent: Tuesday, May 25, 2004 10:49 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows 2003 Performance Issue nad Office XP Slow
Appdata redir could make it crawl if it was across a wan
Ron Oglesby
Senior Technical Architect
Microsoft MVP, Windows Server=20
=20
RapidApp, Chicago
Office 312.372.7188
Mobile 815.325.7618
email roglesby@xxxxxxxxxxxx
=20
-----Original Message-----
From: Turman, David C. [mailto:david_turman@xxxxxxxxxxxxxxxx]=20
Sent: Tuesday, May 25, 2004 10:07 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows 2003 Performance Issue nad Office XP Slow
Are these the same type of things that will make Office XP
CRAAAAAAWL on a 2003
based term server, or am I barking up the wrong tree. I realize
that they don't
use .INI files, but maybe something similar?
-----Original Message-----
From: Claudio Rodrigues [mailto:crodrigues@xxxxxxxxxxxxxxxxxxxxx]=20
Sent: Tuesday, May 25, 2004 9:50 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows 2003 Performance Issue
I had the exact same issue with one particular application at a customer
site. The workaround was to set the home directory on the TS to the TS
local drive (something like D:\users\%username%) and to map the real
home directory during the logon script (so they could still access their
real home directories). The script would also copy all INIs from the TS
home directory to the network when they logged off and copy it back to
the TS when logging in so they would get the same INIs no matter on
which TS they were in. That fixed the issue. Dirty workaround I agree.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jay Moock
Sent: May 25, 2004 8:29 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Windows 2003 Performance Issue
Hello Everyone,
I am experiencing a performance issue with Windows
2003 that I haven't be able to resolve. =3D20
The problem is with applications that want to access
.ini files that are located in a user's home directory
on a remote server (say across a T1). When the
application launches, there is a noticeable delay
(5-10 seconds on average) before the application
appears on the screen. If I run FileMon on the TS
when I launch the program I see that the executable
for the program is accessing the program's .ini file
over and over again. This is not limited to one
program - I have seen it with applications such as
Citrix Program Neighborhood (we redirect the AppData
folder), Peregrine Software's ServiceCenter help desk application, and
i2's Factory Planner application.=3D20 These applications launch fine =
for me on NT4 and W2k TS's. Obviously, the larger the .ini file the
more evident the problem becomes. Someone who has a large number of
custom ICA connections defined may wait a minute or so before Program
Neighborhood opens. Some of our i2 users have .ini files over 1MB -
they would wait 10-15 minutes before the application is ready.
The real kicker is what I see when I run FileMon on
the file server where the user's home directory is
located. When I launch the program from a Win2k3 TS
as a user whose home directory is on a remote file
server (NT, 2k3 - the file server's OS makes no
difference) I see the .ini file being accessed over
and over and over - just like what FileMon shows on
the TS. However, when I launch the application from a
NT4 or W2k TS, FileMon on the file server shows that
the file is accessed just once (FileMon on the NT4 or
W2k TS still shows the file being accessed by the
program's executable multiple times).
I see the same performance whether I'm logged in via
RDP, ICA, or at the console. =3D20
I suspect a caching problem (or inherent inefficiency)
in W2k3 because the Cache Read Hit % count goes way
down on the W2k3 TS's (to 30%) while the application
is loading, whereas it doesn't drop below 80% on the
NT4 or W2k TS's. Unfortunately, I can't seem to find
any documents that say how the cache can be tuned.
If the user's home directory is on a local file server
then the performance is fine, but the way that the
program accesses the .ini file is the same - the
higher bandwidth of the LAN segment simply masks the
problem.
I've tried disabling Opportunistic locking, setting
the MaxWorkItem & MaxCmd values, setting the
PagedPoolSize value, and changing the Memory Usage
setting to optimize performance for the System Cache
on the W2k3 TS. Out of desperation I've also tried
disabling the bells & whistles in the W2k3 shell,
uninstalling our antivirus software on the W2k3 TS and
the file server, disabling the open file backup agent
on the file server, and installing hotfixes 811492,
815230, and 831129. Nothing has helped.
I called Microsoft and they said that had a similar
incident that involved win.ini, but they had no
resolution for it (other than not using distributed
copies of .ini files, which isn't an option for me).=3D20
They had me install 832408 and 835421, but those
didn't make any difference.
I rebuilt our W2k3 test box yesterday with a bare
bones configuration (no Citrix, reghacks, or hotfixes)
and installed one of the problem applications and it
performed the same, so I am thinking that this is
definitely a MS issue.
I see this problem on anything from a PII 400Mhz with
384MB of RAM (our test system) up to a Dual 2.4GHz PIV
Xeon w/4GB of RAM, so I don't believe a lack of system resources is to
blame.
If anyone has any insight on this one, it would be
greatly appreciated.
Thanks,
Jay Moock
=3D09
=3D09
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