[THIN] Re: Wierd CMC issue

  • From: "MASSEY, BILL" <WMASSEY@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Mon, 5 Apr 2004 08:20:02 -0700

I have the my helpdesk shadow users all the time and they are NOT in the
local admins group. You just have to configure shadowing properly..

-=3DB



-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Landin, Mark
Sent: Monday, April 05, 2004 7:53 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Wierd CMC issue


Any users who wish to shadow must be part of the local Administrators
group on the machine that shadow is running from. I've don't recall ever
reading that in print anywhere, but experience show it to be true.

As someone else mentioned, you must also give the "Shadow" right to the
appropriate group/user on the ICA connection that the shadowing user
will be using.=3D20

> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx=3D20  =
[mailto:thin-bounce@xxxxxxxxxxxxx]

>On Behalf Of Roy A. Tokeshi
> Sent: Monday, April 05, 2004 9:32 AM
> To: thin@xxxxxxxxxxxxx
> Subject: Spam:[THIN] Re: Wierd CMC issue
>=3D20
> Did you grant shadow permission to the conection in=3D20  connection=20
>configureation? =3D20
> Hth,
> Rat
>=3D20
>=3D20
> On Mon, 5 Apr 2004 10:26am, Michael Boggan wrote:
> > we created a new admin account called support for example.  if=20
> > you=3D20 login to citrix as administrator and run the cmc and login =
to

> > it as=3D20 administrator
> > shadowing works fine.   if you login to citrix as the=3D20
> administrator and=3D20
> > the
> > cmc as support, shadowing works fine.  but if you login to=3D20
> citrix as=3D20
> > support and the cmc as support, shadowing will not work. =3D20
> it flashes=3D20
> > like it is going to but then nothing happens.  the support is an=20
> > xp=3D20 full administrator in the cmc setup.  is there a special=20
> > windows=3D20 permission that is needed for this account.  as for as=20
> > i=3D20
> can tell it=3D20
> > has everything that the administrator account has.
> >
> > thanks,
> > _________________________________
> >
> > Michael Boggan
> > Network Engineer/Citrix Admin
> > Virtual Desktop Inc.
> > Dallas, Texas
> > Ph: (972) 960-6400
> > Fax: (972) 960-6445
> > email: mboggan@xxxxxxxxxxx
> > http://www.virtualdesktopinc.com <http://www.virtualdesktopinc.com/>
> > _________________________________
>=3D20
> hth,
> rat
> Roy A. Tokeshi
> 602.614.4931
>=3D20
> http://www.tokeshi.com/articles
> <apology>Sent from handheld. Please forgive spelling,=3D20  =
punctuation,

>and gramatical errors.</apology>
> ********************************************************
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>=3D20
>=3D20
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**********************************************************
Useful Thin Client Computing Links are available at:
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***********************************************************
For Archives, to Unsubscribe, Subscribe or=20
set Digest or Vacation mode use the below link:
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********************************************************
This Week's Sponsor - RTO Software / TScale
What's keeping you from getting more from your terminal servers? Did you
know, in most cases, CPU Utilization IS NOT the single biggest
constraint to scaling up?! Get this free white paper to understand the
real constraints & how to overcome them. SAVE MONEY by scaling-up rather
than buying more servers.
http://www.rtosoft.com/Enter.asp?ID=147
**********************************************************
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
***********************************************************
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