[THIN] Re: Why do my 600 dpi jobs get garbled (a lot, not all the time)

  • From: "M" <mathras@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 6 Jul 2006 21:41:24 +0100

What PS4 hotifxes have you got installed ?
What ICA client(s) have you got running ?
Tried disabling the Local workstation AV ?

Sample articles include
http://support.citrix.com/article/CTX107137&searchID=23577368
http://support.citrix.com/article/CTX105353&searchID=23577368
http://support.citrix.com/article/CTX107427&searchID=23577368



----- Original Message ----- 
From: <jstrowe@xxxxxxxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Thursday, July 06, 2006 8:14 PM
Subject: [THIN] Why do my 600 dpi jobs get garbled (a lot, not all the time)


> MF upgrade a few months ago from XP up to PS4.  Now (intermittently)
> local client printers will garble 600 dpi print jobs.  The job will be
> fine for half the page then go to random ascii characters.
>
> If the user changes to 300 dpi works every time.
> Sometimes 600 dpi works, sometimes garbled.
>
> I am thinking that more complicated print jobs are where the jobs get
> garbled but I can't confirm that.  The print job (when the problem
> occurs) gets half way down the page and then goes to random ascii
> characters.  The part that prints correctly (including graphics) prints
> fine.
>
> Windows 2000 and 2003 servers.  Multiple workstations from Win 98 to
> XP.  Printers involved are the LJ 1100 family and the LJ 5 family.
>
> We had no problem of this type prior to the PS upgrade.  Any ideas? The
> intermittent nature of the garbled print makes it particularly
> annoying.
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