[THIN] Re: Why do my 600 dpi jobs get garbled (a lot, not all the time)

  • From: "Pavlo Ignatusha" <Pavlo.Ignatusha@xxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 6 Jul 2006 16:25:37 -0400

Can you supply more information?

In particular:
1. Are these client printers (connected to the LPT ports on PC)?
2. What driver is used on the citrix server (native or UPD)?
3. What version of the driver is installed on the server (version 2 or
3)? 

Thanks,
 
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel.  +1 (613) 732-3675
fax. +1 (613) 732-9986
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of jstrowe@xxxxxxxxxxxxxxxx
Sent: Thursday, July 06, 2006 3:15 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Why do my 600 dpi jobs get garbled (a lot, not all the
time)

MF upgrade a few months ago from XP up to PS4.  Now (intermittently) 
local client printers will garble 600 dpi print jobs.  The job will be 
fine for half the page then go to random ascii characters.

If the user changes to 300 dpi works every time.
Sometimes 600 dpi works, sometimes garbled.  

I am thinking that more complicated print jobs are where the jobs get 
garbled but I can't confirm that.  The print job (when the problem 
occurs) gets half way down the page and then goes to random ascii 
characters.  The part that prints correctly (including graphics) prints 
fine.

Windows 2000 and 2003 servers.  Multiple workstations from Win 98 to 
XP.  Printers involved are the LJ 1100 family and the LJ 5 family.

We had no problem of this type prior to the PS upgrade.  Any ideas? The 
intermittent nature of the garbled print makes it particularly 
annoying. 
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