[THIN] Re: What does this mean? PTII

  • From: Adam.Baum@xxxxxxxxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 5 Apr 2005 07:59:18 -0700

There are no printer drivers on this server.  It's dedicated to one app and
the users of it don't print (they are in the field).

adam



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Have you tried stripping all the printer drivers off the server, and then
adding the drivers you want, and then stopping extra drivers being
installed through the CMC


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Adam.Baum@xxxxxxxxxxxxxx
Sent: 01 April 2005 23:28
To: thin@xxxxxxxxxxxxx
Subject: [THIN] What does this mean? PTII


Here is more detailed debugger output:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by
try-except, it must be protected by a Probe.  Typically the address is just
plain bad or it is pointing at freed memory.


Arguments:
Arg1: bc2c32b8, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: bf90716a, If non-zero, the instruction address which referenced the
bad memory
      address.
Arg4: 00000001, (reserved)


Debugging Details:
------------------





READ_ADDRESS:  bc2c32b8 Paged session pool


FAULTING_IP:
win32k!UnmapPrintKView+17
bf90716a 8b06             mov     eax,[esi]


MM_INTERNAL_CODE:  1


IMAGE_NAME:  win32k.sys


DEBUG_FLR_IMAGE_TIMESTAMP:  41d1eb91


MODULE_NAME:  win32k


FAULTING_MODULE: bf800000 win32k


DEFAULT_BUCKET_ID:  DRIVER_FAULT


BUGCHECK_STR:  0x50


CURRENT_IRQL:  1


LAST_CONTROL_TRANSFER:  from bf85c668 to bf90716a


TRAP_FRAME:  f4392a9c -- (.trap fffffffff4392a9c) ErrCode = 00000000
eax=bc16a5a8 ebx=bc1987c8 ecx=00000050 edx=0000d8f8 esi=bc2c32b8
edi=88520bd8
eip=bf90716a esp=f4392b10 ebp=f4392b30 iopl=0         nv up ei ng nz na po
nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000
efl=00010286
win32k!UnmapPrintKView+0x17:
bf90716a 8b06             mov     eax,[esi]
ds:0023:bc2c32b8=????????
Resetting default scope


STACK_TEXT:
f4392b14 bf85c668 bc18da08 00000000 f4392b84 win32k!UnmapPrintKView+0x17
f4392b30 bf85c4bd bc1987c8 00000000 f4392bf4
win32k!PDEVOBJ::DestroyFont+0x4c f4392b50 bf81b2a9 00000000 f4392b68
00000000


win32k!RFONTOBJ::bDeleteRFONT+0x35
f4392b7c bf81a367 bc1987c8 00000000 f4392bf4
win32k!RFONTOBJ::bMakeInactiveHelper+0x217
f4392bc8 bf80508d bc01e018 bf8053de bc1987c8
win32k!RFONTOBJ::vMakeInactive+0x61
f4392bd0 bf8053de bc1987c8 00000000 000012a8 win32k!RFONTOBJ::RFONTOBJ+0x12
f4392c00 bf80b7a7 010100fb 000012a8 bc1fa018 win32k!XDCOBJ::bCleanDC+0x22c


f4392c14 bf90bc21 010100fb 00000001 00000001 win32k!bDeleteDCInternal+0x24
f4392c28 bf90b7ac 000012a8 00000000 000012a8 win32k!vCleanupDCs+0x23
f4392c44 bf952f5d 8057fb54 89659580 bf916bcd win32k!NtGdiCloseProcess+0x16
f4392c50 bf916bcd 8057fb54 89659580 00000000
win32k!MultiUserNtGreCleanup+0x2b f4392c60 8069672f 00000000 893185d8
893185d8 win32k!Win32KDriverUnload+0xf f4392ce0 805d211f 893185d8 87e85da0
f4392d8c nt!MiDereferenceSessionFinal+0x140


f4392cf8 805d2927 893185d8 87e85da0 87e85ff0
nt!MmCleanProcessAddressSpace+0x6a
f4392d8c 80595e6e 00000000 00000000 87e85da0 nt!PspExitThread+0x673
f4392da4 8059700c 87e85da0 00000000 00000001
nt!PspTerminateThreadByPointer+0x49
f4392ddc 805008c6 bf921de6 88522db8 00000000 nt!PspSystemThreadStartup+0x3c
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16





FOLLOWUP_IP:
win32k!UnmapPrintKView+17
bf90716a 8b06             mov     eax,[esi]


SYMBOL_STACK_INDEX:  0


FOLLOWUP_NAME:  MachineOwner


SYMBOL_NAME:  win32k!UnmapPrintKView+17


STACK_COMMAND:  .trap fffffffff4392a9c ; kb


FAILURE_BUCKET_ID:  0x50_win32k!UnmapPrintKView+17


BUCKET_ID:  0x50_win32k!UnmapPrintKView+17


Followup: MachineOwner
---------





adam





----- Forwarded by Adam Baum/genserv/mesaaz on 04/01/2005 03:27 PM -----
|---------+---------------------------->
|         |           Adam Baum        |
|         |                            |
|         |           04/01/2005 03:25 |
|         |           PM               |
|         |                            |
|---------+---------------------------->

>------------------------------------------------------------------------------------------------------------------------------|


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  |       Subject:  What does this mean?
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>------------------------------------------------------------------------------------------------------------------------------|






One of my MF boxes has been blue screening for awhile now.  Usually once a
week.  Fresh from troubleshooting another server's bluse screen, I ran a
windb against this one.  Here is the output:


BugCheck 50, {bc2c32b8, 0, bf90716a, 1}


Probably caused by : win32k.sys ( win32k!UnmapPrintKView+17 )


What does "win32K!UnmapPrintKView+17" mean?  I almost want to assume that
someone is logging off and the system can't unmap a printer, but the


KView+17 throws me.  Server is W2K3 with MPS3.0 (and the current MPS
hotfixes/rollups).


adam


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********************************************************
This Weeks Sponsor: RTO Software TScale
TScale provides a cost-effective way to improve performance, capacity and 
stability for thin-client servers like Citrix MetaFrame or Microsoft Terminal 
Services running Windows NT, 2000 or 2003.
http://www.rtosoft.com/enter.asp?id=296
********************************************************** 
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
ThinWiki community - Excellent SBC Search Capabilities!
http://www.thinwiki.com
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For Archives, to Unsubscribe, Subscribe or 
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