[THIN] Re: Wfshell.exe crashing

  • From: "Christine Allen" <Christine.Allen@xxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 12 May 2006 15:12:36 -0400

Thanks Jeff,
 
One question, when I open the printer folder all I see are teh
autocreated printers.  We install network printers then delete them
after the install.
 
How else could I remove all the drivers and start from scratch?  Well
besides rebuilding the servers.
 

-Christine 

Christine N. Allen 
Systems Engineer 
BMC HealthNet Plan 
2 Copley Place 
Boston, MA 02116 
617-748-6034 
617-293-4407 

Christine.Allen@xxxxxxxxx 

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Pitsch
Sent: Friday, May 12, 2006 8:47 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Wfshell.exe crashing


You'll have to go through and test the drivers.  The first place to
start is to make sure you have no kernel mode drivers installed.  Open
printers and faxes and the select File, Server properties, then drivers
tab.  Make sure none say NT4.  Then remove any multi-function drivers
and remap them to known good drivers (generic HP drivers are best for
testing).  If none of that works, then you have to start over and test
each driver for compatibility.  There are also documents on Citrix and
HP's website that describe exact versions that work with terminal
services.  Other vendors have this as well but definately not all.  You
can also use http://www.printingsupport.com to find compatible drivers
so you can use driver remapping.
 

Jeff Pitsch
Microsoft MVP - Terminal Server

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com


 

On 5/12/06, Christine Allen <Christine.Allen@xxxxxxxxx> wrote: 

        We have 48 printers.  I reinstalled some original printers
trying to fix the issue but it did not work.  I was on maturity leave
when this started happening. 
        
        -Christine
        
        
        Christine N. Allen
        Systems Engineer
        BMC HealthNet Plan
        2 Copley Place
        Boston, MA 02216
        
        617-748-6034
        617-293-4407
        
        ________________________________
        
        From: thin-bounce@xxxxxxxxxxxxx on behalf of Pavlo Ignatusha
        Sent: Fri 5/12/2006 8:27 AM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: Wfshell.exe crashing
        
        
        
        Christine, 
        
        I always was able to trace it back to a printer driver installed
        recently. How many print drivers are on the servers?
        
        Thanks,
        
        Pavlo Ignatusha
        Systems Network Coordinator
        Pembroke Regional Hospital 
        tel.  +1 (613) 732-3675 ext.6150
        fax.  +1 (613) 732-9986
        
        -----Original Message-----
        From: thin-bounce@xxxxxxxxxxxxx [mailto:
thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx> ] On
        Behalf Of Christine Allen
        Sent: May 12, 2006 8:19 AM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Wfshell.exe crashing
        
        Hello,
        
        I'm running a 7 server xpa fr3 farm on windows 2000 sp4.   Over
the past 
        few weeks the wfshell has been crashing.   However, it seems it
has been
        crashing during a session and not at logon.  No updates have
been
        installed lately.  Any help is appreciated.
        
        
        -Christine
        
        
        Christine N. Allen
        Systems Engineer
        BMC HealthNet Plan
        2 Copley Place
        Boston, MA 02216
        
        617-748-6034
        617-293-4407
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