[THIN] Re: Wfshell.exe crashing

  • From: "Jeff Pitsch" <jepitsch@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 12 May 2006 08:46:53 -0400

You'll have to go through and test the drivers.  The first place to start is
to make sure you have no kernel mode drivers installed.  Open printers and
faxes and the select File, Server properties, then drivers tab.  Make sure
none say NT4.  Then remove any multi-function drivers and remap them to
known good drivers (generic HP drivers are best for testing).  If none of
that works, then you have to start over and test each driver for
compatibility.  There are also documents on Citrix and HP's website that
describe exact versions that work with terminal services.  Other vendors
have this as well but definately not all.  You can also use
http://www.printingsupport.com to find compatible drivers so you can use
driver remapping.


Jeff Pitsch
Microsoft MVP - Terminal Server

Forums not enough?
Get support from the experts at your business
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On 5/12/06, Christine Allen <Christine.Allen@xxxxxxxxx> wrote: 

We have 48 printers.  I reinstalled some original printers trying to fix
the issue but it did not work.  I was on maturity leave when this started
happening.

-Christine


Christine N. Allen
Systems Engineer
BMC HealthNet Plan
2 Copley Place
Boston, MA 02216

617-748-6034
617-293-4407

________________________________

From: thin-bounce@xxxxxxxxxxxxx on behalf of Pavlo Ignatusha
Sent: Fri 5/12/2006 8:27 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Wfshell.exe crashing



Christine,

I always was able to trace it back to a printer driver installed
recently. How many print drivers are on the servers?

Thanks,

Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel.  +1 (613) 732-3675 ext.6150
fax.  +1 (613) 732-9986

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Christine Allen
Sent: May 12, 2006 8:19 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Wfshell.exe crashing

Hello,

I'm running a 7 server xpa fr3 farm on windows 2000 sp4.   Over the past
few weeks the wfshell has been crashing.   However, it seems it has been
crashing during a session and not at logon.  No updates have been
installed lately.  Any help is appreciated.


-Christine


Christine N. Allen
Systems Engineer
BMC HealthNet Plan
2 Copley Place
Boston, MA 02216

617-748-6034
617-293-4407
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