[THIN] Re: Web Client Never Connects

  • From: george.wasgatt@xxxxxxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Mon, 21 Oct 2002 16:06:07 -0400


Alright, you did a good job of describing his setup.  What's yours ?  MF
version, MS OS,  FP / SP levels, Hotfixes, version of NFUSE.  That might
prompt a few thoughts.

-----Original Message-----
From: Aaron Dokey [mailto:adokey@xxxxxxxxxxxx]
Sent: Monday, October 21, 2002 4:06 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Web Client Never Connects



He's connected directly to the net via dial-up, and has no firewall software
installed.

Thanks,
Aaron

-----------------------
Aaron Dokey - MIS
Reid Tool Supply
2265 Black Creek Rd.
Muskegon, MI   49444 
(231) 777-3951
(231) 767-3772 (Direct)
-----------------------

-----Original Message-----
From: george.wasgatt@xxxxxxxxxxxx [mailto:george.wasgatt@xxxxxxxxxxxx]
Sent: Monday, October 21, 2002 3:59 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Web Client Never Connects




Firewall problems on his end ?

-----Original Message-----
From: Aaron Dokey [mailto:adokey@xxxxxxxxxxxx]
Sent: Monday, October 21, 2002 4:02 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Web Client Never Connects



Yes, it's only affecting the one user, but he is not the only one connecting
from outside, we have many.  He told me that he has never actually gotten
on, and has only called because his boss was nagging...

He does not have the full PN client, just the stripped down client installed
via NFuse.  I see his connections coming through the firewall, but at his
end he never connects.

Thanks,
Aaron

-----------------------
Aaron Dokey - MIS
Reid Tool Supply
2265 Black Creek Rd.
Muskegon, MI   49444 
(231) 777-3951
(231) 767-3772 (Direct)
-----------------------

-----Original Message-----
From: Gunn, Jeff [mailto:Jeff.Gunn@xxxxxxx]
Sent: Monday, October 21, 2002 3:09 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Web Client Never Connects



Well, nothing comes to mind, but I'll take a stab with the
troubleshooting...

Is this only affecting this one user?  Is he the only one with this
configuration?  Can he connect with the full PN client?

        -Jeff

> -----Original Message-----
> From: Aaron Dokey [mailto:adokey@xxxxxxxxxxxx]
> Sent: Monday, October 21, 2002 3:06 PM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: Web Client Never Connects
> 
> 
> 
> Anyone?
> 
> -Aaron
> 
> -----------------------
> Aaron Dokey - MIS
> Reid Tool Supply
> 2265 Black Creek Rd.
> Muskegon, MI   49444 
> (231) 777-3951
> (231) 767-3772 (Direct)
> -----------------------
> 
> -----Original Message-----
> From: Aaron Dokey [mailto:adokey@xxxxxxxxxxxx]
> Sent: Monday, October 21, 2002 8:17 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Web Client Never Connects
> 
> 
> 
> I've got a remote user who is connect with NFuse and when he 
> launches an app
> it sits at the initializing dialog box and eventually says 
> that there are
> network problems and it was unable to connect.  It then 
> continues to retry
> and fails every time.  I've checked our firewall logs and I 
> do indeed see
> his connections coming through.
> 
> He is running Windows 98 with IE 5.50.4522.1800.  Does anyone 
> have insight?
> I've had him download an updated client but that hasn't helped. 
> 
> Thanks,
> Aaron
> 
> -----------------------
> Aaron Dokey - MIS
> Reid Tool Supply
> 2265 Black Creek Rd.
> Muskegon, MI   49444 
> (231) 777-3951
> (231) 767-3772 (Direct)
> -----------------------
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