Hi Sounds like the video is being blocked. Work Offline option is not enabled in Media Player so not sure why it is not working.. Users are all in small branches around the country. We have 4Mb Frame links so was hoping it would work. We are hoping all users dont hit the video at the same time but it is a possibility. Since the video is running on citrix wouldn't the traffic being sent to the client be screen changes only hence would be small? Would it be better to redirect all media content to run on local PC via content redirection or would that be worse as the entire video is download? Not sure how to proceed... Ang _________________________________________________________________ Browse profiles for FREE! Meet local singles online. http://clk.atdmt.com/NMN/go/150855801/direct/01/