[THIN] Re: Users cannot launch applications - Resource Unavailable

  • From: "Angela Smith" <angela_smith9@xxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 17 Jan 2007 17:19:58 +1100

Will see how goes.. I also modified my advanced Load Evaluator just in case the rules were not flexible enough..


Thanks for your replies

Ang


From: Philip.Walley@xxxxxxxxxxx
Reply-To: thin@xxxxxxxxxxxxx
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Users cannot launch applications - Resource Unavailable
Date: Tue, 16 Jan 2007 15:39:26 -0600

hot dang, someone else who shares my grief!

I was getting this error a couple times a week (we have PNA). I
immediately thought it was XML issues. If you go to your web interface and
try to launch the app there (when the error is occurring) you will get
garbage in the ICA file.
I did all the usual, change the XML servers that PNAgent is using, reboot
XML server, etc.,  thinking it was XML. It would go away for a couple
days, maybe a week, but would come back. Research uncovered where that it
may actually be tied to load evaluators. If you want what I found, I will
have to research it all again. It was very difficult to find something to
begin with. anyway, we quit using the default and advanced evaluators and
created a single evaluator that only uses server user load. we applied
that to our servers and have yet to have the issue happen again. This is
still a fairly new solution for us, so I can't so 100% that the issue has
gone away but it has been over 3 weeks with no issue. This is by far the
longest we have gone without it.

the weird thing is that it just started happening one day out of the blue.
I think it's because we had just added a new app to the farm so the user
load went up a smudge. I still am not clear on what happened.

pw




"Joe Shonk" <joe.shonk@xxxxxxxxx>
Sent by: thin-bounce@xxxxxxxxxxxxx
01/16/2007 02:55 PM
Please respond to
thin@xxxxxxxxxxxxx


To
<thin@xxxxxxxxxxxxx>
cc

Subject
[THIN] Re: Users cannot launch applications - Resource Unavailable






Well, session sharing and load-evaluators don't work quite that way.   As
Jeremy stated before,  the most likely culprit is the XML service that
your
Web Interface is pointing to (remember PNA has a backend component that
uses
Web Interface components)

Joe

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf
Of Angela Smith
Sent: Tuesday, January 16, 2007 12:12 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Users cannot launch applications - Resource
Unavailable

Hi

Interesting point.  I  was however under the impression that session
sharing

will allow all subsequent applications to run from the same server (as the

first app) until the load evaluators think the server is full.  Once the
server is designated as being fully loaded based on the rules, shouldn't
the

application then launch from any other server in the farm?  I didn't think

the application would simply fail as there may be other servers in the
farm
not fully loaded.  I would be extremely surprised if all my servers in the

farm were fully loaded at the time of the error..

Angela


>From: Evan Mann <emann@xxxxxxxxxxxxxxxxxxxxx>
>Reply-To: thin@xxxxxxxxxxxxx
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] Re: Users cannot launch applications - Resource
Unavailable
>Date: Tue, 16 Jan 2007 11:39:19 -0500
>
>When I get this error it is because the server(s) in question where the
>app is published is/are too heavily loaded according to resource
>managers load evaluators, so it won't let the app launch.
>
>
>
>-----Original Message-----
>From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
>Behalf Of Angela Smith
>Sent: Tuesday, January 16, 2007 5:49 AM
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] Re: Users cannot launch applications - Resource
>Unavailable
>
>Hi Jeremy
>
>Yes, we do use PNAgent.  I was under the impression the XML
>Service/Broker
>runs on every server.      This issue affected the entire farm.  How
>would I
>determine where the issue started?
>
>I shall take a look at the tool when Im in the office tomorrow
>
>Thanks
>Angela
>
>
> >From: Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx>
> >Reply-To: thin@xxxxxxxxxxxxx
> >To: thin@xxxxxxxxxxxxx
> >Subject: [THIN] Re: Users cannot launch applications - Resource
> >Unavailable
> >Date: Tue, 16 Jan 2007 18:35:28 +0900
> >
> >Is that a PNAgent error? I've seen this before when the XML
> >Service/Broker dies. You can download a Citrix tools called Medivac
> >that allows you to verify that the XML service is running okay. But if
> >you've rebooted, then medivac won't help confirm that until next time.
> >
> >Cheers.
> >
> >  Kind regards,
> >
> >  Jeremy Saunders
> >  Senior Technical Specialist
> >
> >  Infrastructure Technology Services
> >  (ITS) & Cerulean
> >  Global Technology Services (GTS)
> >  IBM Australia
> >  Level 1, 1060 Hay Street
> >  West Perth  WA  6005
> >
> >  Postal: PO Box 525, West Perth WA
> >  6872
> >
> >  Visit us at
> >  http://www.ibm.com/services/au/its
> >
> >  P:  +61 8 9261 8412                F:  +61 8 9261 8486
> >  P:  (Reception) +61 8 9261 8420    E-mail:
> >  M:  TBA                            jeremy.saunders@xxxxxxxxxxx
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >              "Angela Smith"
> >              <angela_smith9@ho
> >              tmail.com>
>To
> >              Sent by:                  thin@xxxxxxxxxxxxx
> >              thin-bounce@freel
>cc
> >              ists.org
> >
>Subject
> >                                        [THIN] Users cannot launch
> >              16/01/2007 05:01          applications - Resource
>Unavailable
> >              PM
> >
> >
> >              Please respond to
> >              thin@xxxxxxxxxxxx
> >                      g
> >
> >
> >
> >
> >
> >
> >Hi
> >
> >I had an issue today where the majority (possibly all) users couldn't
> >run applications in Citrix.  They all received the following error:
> >
> >"Failed to launch. The Server returned ResourceUnavailable"
> >
> >I could not pin point this issue to any 1 server.  I ended up rebooting
>
> >the
> >
> >servers in the farm which allowed users to login and run applications.
> >
> >Has anyone experienced this before?  Im concerned it may re-occur.
> >
> >Thanks
> >
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