[THIN] Re: Users cannot launch applications - Resource Unavailable

  • From: "Angela Smith" <angela_smith9@xxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 16 Jan 2007 21:48:49 +1100

Hi Jeremy
Yes, we do use PNAgent. I was under the impression the XML Service/Broker runs on every server. This issue affected the entire farm. How would I determine where the issue started? 

I shall take a look at the tool when Im in the office tomorrow

Thanks
Angela



From: Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx>
Reply-To: thin@xxxxxxxxxxxxx
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Users cannot launch applications - Resource Unavailable
Date: Tue, 16 Jan 2007 18:35:28 +0900

Is that a PNAgent error? I've seen this before when the XML Service/Broker
dies. You can download a Citrix tools called Medivac that allows you to
verify that the XML service is running okay. But if you've rebooted, then
medivac won't help confirm that until next time.

Cheers.

 Kind regards,

 Jeremy Saunders
 Senior Technical Specialist

 Infrastructure Technology Services
 (ITS) & Cerulean
 Global Technology Services (GTS)
 IBM Australia
 Level 1, 1060 Hay Street
 West Perth  WA  6005

 Postal: PO Box 525, West Perth WA
 6872

 Visit us at
 http://www.ibm.com/services/au/its

 P:  +61 8 9261 8412                F:  +61 8 9261 8486
 P:  (Reception) +61 8 9261 8420    E-mail:
 M:  TBA                            jeremy.saunders@xxxxxxxxxxx











             "Angela Smith"
             <angela_smith9@ho
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                                                                   Subject
                                       [THIN] Users cannot launch
             16/01/2007 05:01          applications - Resource Unavailable
             PM


             Please respond to
             thin@xxxxxxxxxxxx
                     g






Hi

I had an issue today where the majority (possibly all) users couldn't run
applications in Citrix.  They all received the following error:

"Failed to launch. The Server returned ResourceUnavailable"

I could not pin point this issue to any 1 server.  I ended up rebooting the

servers in the farm which allowed users to login and run applications.

Has anyone experienced this before?  Im concerned it may re-occur.

Thanks

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