Have eventually got around to setting up reporting for the License Management Console and all looks o.k. apart from the Users List Report(ing). Have turned on debugging and whilst there are no errors in the debug log it is also showing the same issue which is the user name is being displayed as a 8 charecter hex number e.g. The License Managemnt Console lists a user as 0088FB5E and the debug log shows a corresponding entry as : 11:13:46 (CITRIX) OUT: "MPS_ENT_CCU" MPS@<FQDN of servername> 0088FB5E Note that I've edited the <FQDN of servername> shown above and this is showing correctly in the debug log. License Management Console 1.8.1 License Manager Version 11.5.0.0 build 9018 Regards, Alan.