[THIN] Re: Urgent Issue -- "Please Wait for Local Session Manager"

  • From: Greg Reese <gareese@xxxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Wed, 20 Mar 2013 20:27:11 -0500

But to be clear, Webster is spot on when it comes to how ugly Joe is.

I missed the original question though. Something about windows 2008?

:^)

We should start talking about a get together at synergy soon too

On Mar 20, 2013, at 3:37 PM, Joe Shonk <joe.shonk@xxxxxxxxx> wrote:

Perhaps I should explain.  Most of us know each other off list too so we
kid around one in a while. Honestly I don't have an answer for Paul. Most
of our customers have ditch Windows 2008.  It's the Vista version for
server. I avoid it like the plague.

Joe

Sent from my iPhone

On Mar 20, 2013, at 12:25 PM, "Aljets, Paul" <PAljets@xxxxxxxxxxxxxxx>
wrote:

  Not at all J



As for your email to me, I just looked over my inbox and I don’t find one
from you..



Perhaps it got caught in my SPAM filter?



*From:* thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx<thin-bounce@xxxxxxxxxxxxx>]
*On Behalf Of *Dan Dill
*Sent:* Wednesday, March 20, 2013 12:18 PM
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: Urgent Issue -- "Please Wait for Local Session
Manager"



Hey Paul,



Maybe I’m being a troll but I emailed you privately in regards to a thread
you started about a profile cleanup script and never heard back from you
(seems like it’s pretty easy to copy/paste into an email was my thought).
I had shared what little I had to contribute and hoped that helped you find
a solution and also might improve my solution at the same time.  That’s the
point of these lists right?  They’re ideally a two way street, sharing of
information, kum-by-ya and all??  Of course the level of obligation to a
list is exactly zero so whatever.



However if you were expecting a solution from someone else on the list and
were hinting at disappointment with a statement like this:



“Two replies from the most knowledgeable guys I know and you’ve never seen
this issue before? J “



Then I really don’t feel bad for you.  J



Cheers,





*Dan Dill** *



*From:* thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx<thin-bounce@xxxxxxxxxxxxx>]
*On Behalf Of *Aljets, Paul
*Sent:* Wednesday, March 20, 2013 11:13 AM
*To:* 'thin@xxxxxxxxxxxxx'
*Subject:* [THIN] Re: Urgent Issue -- "Please Wait for Local Session
Manager"



Now now, Not all of us can run XA 6.5 with 2008 R2..  As we have apps that
aren’t compatible J



It’s still better then XA 4.5



J

--paul



*From:* thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx<thin-bounce@xxxxxxxxxxxxx>]
*On Behalf Of *James Rankin
*Sent:* Wednesday, March 20, 2013 11:02 AM
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: Urgent Issue -- "Please Wait for Local Session
Manager"



That's becauser they're knowledgeable enough not to use the Vista of XenApp
:-0







On 20 March 2013 17:57, Aljets, Paul <PAljets@xxxxxxxxxxxxxxx> wrote:

Two replies from the most knowledgeable guys I know and you’ve never seen
this issue before? J



Paul Aljets

Sr Citrix Architect

*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Joe Shonk
*Sent:* Wednesday, March 20, 2013 10:55 AM


*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: Urgent Issue -- "Please Wait for Local Session
Manager"



Yeah, understandable. Most places don't run Windows 2008.  Those
organizations that did go Windows 2008 have since migrated to Windows 2008
R2 w/ XenApp 6.5.  Hint, Hint, Wink Wink.



Joe

On Wed, Mar 20, 2013 at 10:41 AM, Webster <webster@xxxxxxxxxxxxxxx> wrote:

DOH, completely missed that part where you are running 2008.  Sorry about
that.



Webster



*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Aljets, Paul
*Sent:* Wednesday, March 20, 2013 1:26 PM


*To:* 'thin@xxxxxxxxxxxxx'
*Subject:* [THIN] Re: Urgent Issue -- "Please Wait for Local Session
Manager"



This issue is occurring on a Xenapp Presentation Server Running..



Running XA 5.0  (Platinum Edition)



The latest released Rollup pack for Win2008 For Xenapp 5.0 is Rolloup 01



Unless I’m missing something completely J



I see a Rollup 07 for Xenapp 4.5  but we’re not running that..



Paul Aljets

Sr Citrix Architect

*From:* thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx<thin-bounce@xxxxxxxxxxxxx>]
*On Behalf Of *Webster
*Sent:* Wednesday, March 20, 2013 10:05 AM
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: Urgent Issue -- "Please Wait for Local Session
Manager"



Why are you just on R01 when R07 has been out for a good while?  Or did you
mean XA 6.5 Platinum on 2008 R2?





Webster





*From:* thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx<thin-bounce@xxxxxxxxxxxxx>]
*On Behalf Of *Aljets, Paul
*Sent:* Wednesday, March 20, 2013 11:41 AM
*To:* 'thin@xxxxxxxxxxxxx'
*Subject:* [THIN] Urgent Issue -- "Please Wait for Local Session Manager"



Let me preface this with the following information



Environment:



XA 5 Platinum

Rollup 01 applied (and a couple post R01 Printing related Hotfixes)

Citrix Profile Management 4 (Although all users are logging in anonymously
on the servers this is impacting)



Presentation Servers running:  Windows Server 2008 Enterprise Edition x64bit

Occurs on both Physical and Virtual machines

Only occurring in “One” of our 2 Datacenters



MS KB2661001 already applied and issue still occurring.



When launching a Published app or attempting to RDP against an affected
server the user receives the message “Please Wait for Local Session
Manager”  and it will just sit there. Sometimes eventually logging the user
in ~15 minutes later but more frequently it just sits forever

The only “Fix” is to either reboot the server, or forcefully terminate IMA
and restart.



It should be noted I had a memory dump sent to  MS for analysis what they
came back with is the following:



The analysis from the MS Debugging team shows that LSM (Local session
manager) is blocked on a chain of blocked threads that leads up to Citrix’s
ImaSrv service. In this process there request processing threads are
blocked on a lock that is owned by another thread within ImaSrv and this
lock owning thread has been waiting from past ~4 minutes to receive
acknowledgement of a RPC bind packet that it has sent to
mydomaincontroller.domain.com over TCP transport at port 49156. The client
will wait for a timeout period of ~15 minutes. As such I don’t see if this
request is blocked in the local network stack, but appears that the DC has
not been responding. IMASrv has issued DsCrackNames on
"MYDOMAIN\UserID1234" to convert the directory service object names from
one format to another. However what we are interested here is to understand
why RPC bind didn’t complete.





Forcefully terminating IMA and restarting it, “Fixes” the error for the
time being. But if ANYONE has seen this issue before and has any
suggestions I would welcome them.

I have a case open with Citrix, and they’re analyzing the memory dump as
well, but I thought I would ask the brain trust to see if they had any
suggestions. J





This is a new one on me.  Any assistance is welcome!



Paul Aljets

Sr Citrix Admin

Stanford Hospitals and Clinics








-- 
*James Rankin*
Technical Consultant (ACA, CCA, MCTS)
http://appsensebigot.blogspot.co.uk

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