For the gurus out there... For quite a while, I've been running MF XP 1.0, FR1/SP2 on Windows 2000 SP4. I've applied every hotfix I can to these machines, but I get the same problem repeatedly: 1 user, when connecting, causes our print spooler to crash. I have it set to restart after 1 minute, but the user must logoff and the logon again to get their printers to create properly. I'm tempted to upgrade to MF XP 1.0 SP3, but I have heard some real horror stories regarding MF SP3's interaction with 2000 SP4. What is the recommended upgrade procedure, if I decide to upgrade, ie what hotfixes are recommended to keep the servers somewhat stable (right now they appear to be pretty solid, with reboots once weekly -- knock on wood)? Thanks in advance for any advice. -Dave Melczer dmelczer@xxxxxxxx <mailto:dmelczer@xxxxxxxx> ********************************************************************** Please be advised that this transmittal may be a confidential attorney-client communication or may otherwise be privileged or confidential. If you are not the intended recipient, please do not read, copy or re-transmit this communication. If you have received this communication in error, please notify us by e-mail (postmaster@xxxxxxxx) or by telephone (call us collect at 212-403-4357) and delete this message and any attachments. Thank you in advance for your cooperation and assistance. www.wlrk.com **********************************************************************