[THIN] Re: Unable to Launch Word/Excel/Powerpoint from Kiosk Mode I nternet Explorer

  • From: "Newman, Phil" <Phil.Newman@xxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 25 Jun 2004 15:12:25 +0100

Will check Filemon know - however worthly of note is that this happens to an
application (excel, PPT, PDF) launched off the Web Page. 

-----Original Message-----
From: Braebaum, Neil [mailto:Neil.Braebaum@xxxxxxxxxxxxxxxxx] 
Sent: 25 June 2004 14:53
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Unable to Launch Word/Excel/Powerpoint from Kiosk Mode I
nternet Explorer

Given what you've said so far, I'm tempted to think it's merely because the
instantiated word object cannot create a temp file (you mentioned that word
appears).

So I'm more of the mind that it's something word is trying to do, per se,
than purely an IE thing.

That's not to say it's not due to an IE restriction, though.

What does filemon say, when this happens?

Neil

> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Newman, Phil
> Sent: 25 June 2004 14:47
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Unable to Launch Word/Excel/Powerpoint from Kiosk 
> Mode I nternet Explorer
> 
> The set temp is correct - and under Document and Settings, as 
> expected, to which the user has rights - I'm just wondering if it's 
> down a security restriction within IE itself
>
> -----Original Message-----
> From: Braebaum, Neil [mailto:Neil.Braebaum@xxxxxxxxxxxxxxxxx]
> Sent: 25 June 2004 12:53
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Unable to Launch Word/Excel/Powerpoint from Kiosk 
> Mode I nternet Explorer What does filemon say about the temporary area 
> IE / Word is trying to use?
> What is %TEMP* set to for the user? 
> Neil
> > -----Original Message-----
> > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Newman, Phil
> > Sent: 25 June 2004 12:50
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: Unable to Launch Word/Excel/Powerpoint
> from Kiosk
> > Mode I nternet Explorer
> > 
> > 
> > It's a link on a Web Page to a Word Document for Example.
> > The scenarios it which it does work is Windows 2000 SP3, Citrix XPE 
> > FR3, IE6 SP1(6.0.2800.1106) The prompt it open the file - and this 
> > launches word, and the document opens.
> > However under the new Build Windows 2003, Citrix XPE FR3, IE6
> > SP1(6.0.3790.0)
> > The link - launches word, and then says the document is
> unavailable,
> > due to the fact it cannot file it in the temp area! Does that make 
> > sense?
> > Regards,
> > Phil
> > 
> > -----Original Message-----
> > From: Braebaum, Neil [mailto:Neil.Braebaum@xxxxxxxxxxxxxxxxx]
> > Sent: 25 June 2004 12:43
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: Unable to Launch Word/Excel/Powerpoint
> from Kiosk
> > Mode I nternet Explorer
> > 
> > When you say "web link" and launching an app - do you mean
> a hyperlink
> > to an executable? 
> > Or a hyperlink to a document that would open using a / the app? 
> > On the scenarios where it does work - do you get the
> standard download
> > / save a file prompt? 
> > Normally, the security model of the browser should prevent directly 
> > accessing executables.
> > Neil
> > > -----Original Message-----
> > > From: thin-bounce@xxxxxxxxxxxxx
> > > [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Newman, Phil
> > > Sent: 25 June 2004 12:37
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Unable to Launch Word/Excel/Powerpoint from
> > Kiosk Mode
> > > Internet Explorer
> > > 
> > > Good Morning,
> > > I have a published app running under Citrix Xpe FR3 on
> > Windows 2003,
> > > which is Internet Explorer running in Kiosk mode.
> > > From this app - I Cannot from a web link launch any
> Office App. (or
> > > any app. For that matter) Get Access denied as an error. 
> > > Does not happen with Windows 2000 IE6SP1 Does not happen with Non 
> > > Kiosk mode IE.
> > > Any body seen this before, or is it a feature of Windows
> > > 2003+IE6 SP1.

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