[THIN] Re: Uggghhhh

  • From: "Greg Reese" <GReese@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 9 Jan 2003 09:47:38 -0500

is it only MS Office apps?

If it is, it might be creating some things it needs that are missing in =
the profile.  Are you running Mandatory profiles?

its a total shot in the dark but it might give you a place to start.

Greg

-----Original Message-----
From: Scott Musser [mailto:ScottM@xxxxxxxxxxxxxx]
Sent: Thursday, January 09, 2003 9:41 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Uggghhhh


I have one user (could be more, but only one has said anything) that has =
an
odd situation.
=20
If he loads any document (word, excel etc).  The document loads just =
fine
and quite quickly.  BUT.. as soon as he clicks the mouse button, or =
presses
a key on the keyboard, the app hangs for about 20 seconds.  During that
time, he can go to other apps, use the Start Menu etc.  If you bring up =
Task
Manager while this is going on, the app shows 'Not Responding'.  After =
this
happens once, then the app/document work fine.
=20
I've looked at basic stuff in PerfMon and TaskMgr and don't see anything
peculiar.
=20
Has anyone ever seen this before?
=20
This is a W2k/MF18 server with 2GB of RAM and Dual CPU's.  Looks like =
plenty
of RAM available and CPU's average below 20% usage.  We're using Office
2000, but apparently the problem is NOT limited to Office documents.
=20
--
N. Scott Musser
MCP, MCSA, MCSE
Network Administrator
IDenticard Systems, Inc.
scottm@xxxxxxxxxxxxxx
=20


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